Associate Manager-Acquisition (Current Account)

Résumé du poste

The Associate Manager is responsible for acquiring new-to-bank current account customers and meeting monthly sales targets. They also support branch operations by mapping catchments, identifying business opportunities, and ensuring high-quality service delivery.

Détails du poste

Job Requirements About the Role The Associate Manager – Acquisition (Current Account) is responsible for acquiring new-to-bank (NTB) current account customers for a designated branch. This role involves direct customer interaction, understanding banking needs, and offering tailored solutions. The incumbent will also support the Sales Manager in catchment mapping, gathering customer feedback, and identifying potential business opportunities. The role is critical in driving client acquisition, deepening customer relationships, and maximizing lifetime value to achieve broader organizational goals. Key Responsibilities Primary Responsibilities Acquire NTB current account customers from the identified segment and catchment area. Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution. Proactively register and activate acquired customers on digital and direct banking channels. Meet and exceed monthly acquisition targets by analysing and addressing customers’ transaction banking needs. Assist the Sales Manager in catchment mapping and opportunity identification. Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends. Adhere to the organization’s selling norms and Standard Operating Procedures (SOPs). Ensure strict compliance with internal policies and external regulatory guidelines. Maintain quality sourcing in line with the bank’s acquisition standards. Secondary Responsibilities Maintain strong market awareness and a deep understanding of customer needs. Collaborate with other departments and functions within the branch to deliver comprehensive product and service offerings, ensuring a customer-centric approach. What We Are Looking For Education Graduate in any discipline (Full-time). Experience 0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector. Skills and Attributes Customer-focused approach with a passion for service excellence. Ability to identify and convert business opportunities. Knowledge of current account products and transaction banking. High level of integrity and compliance orientation. Collaborative mindset and ability to work across teams. Self-motivated with a drive to achieve targets. Fluent in English with strong business communication skills

Ce que vous ferez

The Associate Manager is responsible for acquiring new-to-bank current account customers and meeting monthly sales targets. They also support branch operations by mapping catchments, identifying business opportunities, and ensuring high-quality service delivery.

Exigences

Candidates must hold a full-time graduate degree and possess 0-4 years of experience in sales, preferably within the BFSI sector. Strong communication skills, a customer-focused mindset, and knowledge of banking products are essential for this role.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Compliance · Souhaitée
• Vente · Souhaitée
• Communication Skills · Souhaitée
• Business development · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales
• Customer acquisition
• Current account products
• Transaction banking
• Business development
• Catchment mapping
• Relationship management
• Digital banking
• Communication skills
• Compliance
• Customer service
• Customer Centricity
• Service Offerings
• Self-Motivation
• Business Communication
• Customer Acquisition Management
• Customer Service
• English Language
• Financial Services
• Standard Operating Procedure
• Selling Techniques
• Market Trend
• Sales Management

Domaines d’emploi

• Sales
• Finance & Accounting
• Management & Leadership
• Customer Service & Support
• Acquisition Manager
• Corporate Development Manager
• Finance Managers
• Financial and Investment Analysts