IMCD is a global leader in the distribution and formulation of speciality chemicals and ingredients, providing solutions to its partners. Across eight Business Groups*, its market specialists collaborate with suppliers and customers to help co-formulate solutions that embrace industry trends. With a global presence across EMEA, Asia-Pacific and the Americas, IMCD offers a range of comprehensive product portfolios. Listed at Euronext, Amsterdam (IMCD), IMCD realised revenues of EUR 4,779 million in 2025 with over 5,246 professionals in over 60 countries on six continents. IMCD's dedicated technical and commercial experts work in close partnership to tailor best-in-class solutions for around 60,000 customers and a diverse range of world-class suppliers. For you, and for us, we are creating a world of opportunity. *Our business groups are Home Care I&I, Beauty & Personal Care, Food & Nutrition, Advanced Materials, Coatings & Construction, Pharmaceuticals, Lubricants & Energy and Industrial Solutions.
Sur place · Canada
The associate is responsible for processing customer orders, inquiries, and requests with high accuracy while maintaining strong relationships with internal and external stakeholders. They must also manage customer complaints, resolve inventory or credit discrepancies, and ensure all administrative documentation is handled efficiently.
Hybride · Canada
The Customer Excellence Associate is responsible for processing customer orders, inquiries, and requests with high accuracy while maintaining strong relationships with internal and external stakeholders. They must also manage inventory issues, resolve customer complaints via CRM, and assist with month-end closing activities to ensure operational efficiency.