Medical Office Assistant

Infinity Health is seeking an experienced Medical Office Assistant to join our team in Ottawa, Ontario. In this role you’ll play a key part in keeping our office running smoothly by providing support to our healthcare team and ensuring an organized, efficient environment. You will be the first point of contact for patients, supporting clinical staff, and managing electronic medical records. Must be available during evenings and weekends. Role Responsibilities Greet clients in a welcoming and respectful manner. Answering and screening phone calls, prioritizing and responding appropriately. Maintain and update EMR records, process patient intake forms, and maintain accurate health records. Manage billing, payments, and insurance documentation. Ensure smooth patient flow throughout the clinic. Qualifications Must obtain a Medical Office Assistant certification Experience in a medical office/clinic preferred Comfortable with EMR system and MS Office (Word, Excel, Outlook) Highly organized, adaptable and solution-focused in a fast-apced environment Excellent interpersonal and communication skills Ability to work flexible shifts including evenings and weekends. CPR/First Aid training is an asset

The Medical Office Assistant is responsible for greeting patients, managing phone calls, and maintaining electronic medical records. They also handle billing, insurance documentation, and ensure efficient patient flow within the clinic.

Candidates must hold a Medical Office Assistant certification and be proficient with EMR systems and MS Office. Availability for flexible shifts, including evenings and weekends, is required.

• Sens de l’organisationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Patient Greeting
• Phone Screening
• EMR Management
• Medical Billing
• Insurance Documentation
• Patient Flow Management
• MS Word
• MS Excel
• MS Outlook
• Interpersonal Communication
• Organization
• Adaptability

• Healthcare
• Administrative
• Customer Service & Support

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

17 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable

Mode de candidature

La candidature directe est offerte