Account Manager/Executive- HR Division

Position Summary The Inside Account Executive - HR Division is a hybrid Account Management/Account Executive role focused on ensuring our clients are serviced and renew year-over-year while also leveraging personal and professional networks, working marketing leads, cold calls, referrals and contact moves to new organizations. The successful candidate will ensure there is strategic alignment with HR Executives and the McLean & Company resource pool, including software, analytics, advisory, and research. Major Responsibilities • Proactively manage accounts by conducting regular service calls with clients to ensure alignment and drive usage of the McLean membership. • Work marketing leads and conduct warm / cold calls into your territory to book onsite sales presentations with prospective clients. • Support cross-functional communication and collaborate with our Research and Product Teams. • Grow revenue by actively identifying referrals through personal, professional and client networks as well as pursue sales opportunities with former clients when they move to a new company. • Identify client needs that align with our Workshop, Executive Services, Consulting, and Training offerings. • Solicit feedback and testimonials from current accounts. • Record client details and account notes in CRM system. Follow internal reporting processes. Education and Experience • Post-secondary education – minimum College Diploma • 2 years B2B sales + University Degree or • 5 years B2B sales + College Diploma Skills • Account Management: Engaging and managing ongoing needs of clients. Engaging clients in meaningful conversations often focused on strategy, alignment, and operational excellence. • Opportunity Identification: Need to be actively identifying opportunities within accounts and grow account base through opportunities related to/connected with current accounts. Follow up with former clients when they move to a different company; referrals; getting involved in networks (growing personal/professional network). • Organizational Skills: Keeping track of clients that move companies; record keeping (proposals); managing multiple calls in a day. Effective management of process, documentation and scheduling. • Business Acumen: General understanding of business and business language. • Active Listening: Ability to understand client needs. McLean & Company is a division of Info-Tech Research Group. Info-Tech Research Group is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability and Veteran status and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. #LI-CF1

The Account Executive will proactively manage client accounts to ensure strategic alignment and drive membership usage while identifying new sales opportunities. They will also conduct cold and warm calls to book presentations and collaborate with research and product teams to support client needs.

Candidates must have a minimum of a college diploma and at least two to five years of B2B sales experience depending on their educational background. Strong organizational skills, business acumen, and the ability to engage HR executives in strategic conversations are essential.

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Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Account Management
• B2B Sales
• Strategic Alignment
• Opportunity Identification
• Business Acumen
• Active Listening
• CRM Management
• Cold Calling
• Sales Presentations
• Relationship Building
• Client Retention
• Networking
• Communication
• Organizational Skills
• Reporting
• Internal Reporting
• Record Keeping
• Professional Networking
• Research
• Business To Business
• Customer Relationship Management
• Management
• Consulting
• Sales
• Marketing
• Operational Excellence
• Scheduling

• Sales
• Human Resources
• Consulting
• Management & Leadership
• Account Manager/Executive Assistant
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine