Data Center Technician 1

Résumé du poste

As a Data Center Technician, you will troubleshoot and resolve complex hardware infrastructure issues while maintaining technical documentation. You will also perform system administration tasks, automate processes via scripts, and act as an escalation point for junior staff.

Détails du poste

Required Skills & Experience • 1+ years of computer hardware experience, including troubleshooting and repairing experience • 1+ years of network and operating system support experience, or Bachelor's degree or above in computer science, computer engineering, or related field • Experience deploying, managing, and optimizing Microsoft Windows Server, or experience in Linux and Networking protocols and experience that includes strong analytical skills, attention to detail, and effective communication abilities • 2+ years of repair of material handling equipment experience • Knowledge of UNIX/Linux operating system • Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in Network protocols like DNS/DHCP/TCP and experience in Linux OS and network troubleshooting • Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities • Bilingual - French/English Job Description Job Description As an Amazon Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Ce que vous ferez

As a Data Center Technician, you will troubleshoot and resolve complex hardware infrastructure issues while maintaining technical documentation. You will also perform system administration tasks, automate processes via scripts, and act as an escalation point for junior staff.

Exigences

Candidates must have at least 1 year of experience in computer hardware and network support, or a relevant bachelor's degree. Proficiency in Linux/Windows environments, strong analytical skills, and bilingualism in French and English are required.

Compétences indiquées

• DHCP · Souhaitée
• Souci du détail · Souhaitée
• DNS · Souhaitée
• Communication · Souhaitée
• Linux · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Hardware troubleshooting
• Network support
• Operating system support
• Windows Server
• Linux
• Networking protocols
• DNS
• DHCP
• TCP
• Scripting
• System administration
• Material handling equipment repair
• Analytical skills
• Attention to detail
• Communication
• Bilingual

Domaines d’emploi

• Technology
• Engineering
• Logistics
• Customer Service & Support