IMAC Service Technician W2

Résumé du poste

The technician will build, deploy, move, and install computer systems while managing data transfers and software installations. They are also responsible for responding to client requests via the Remedy system and performing onsite deployments.

Détails du poste

Requisition Number: 106225 IMAC Service Technician W2 Location: This role is fully onsite in our Calgary, Alberta office (City of Calgary - 800 Macleod Trail SE Calgary, Alberta) Compensation: $22.50/hr Duration: 6 month contract Hours: Monday - Friday 8 - 5 PM Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. As an IMAC Service Technician W2 with Insight, you will build, deploy, move, wipe, install software and dispose of computer systems including application and data transfer from the replaced system. We will count on you to use Remedy to build systems from Remedy work orders and backfill coordinator roles as trained. Along the way, you will be responsible for supporting a multi-platform client base. What to ExpectWe are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans. As an IMAC Service Technician W2, you will get to: Primary function of the role is to complete internal and external deployments where driving company vehicles is required Participate in moves, required during core and non-core business hours Backfill other IMAC services when required lifting of computer equipment is required Respond to clients requests originating through Remedy system in a professional manner. Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As an IMAC Service Technician W2 at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities. We are looking for an IMAC Service Technician W2 with: At least 2 years’ experience in related role, 4 preferred Experience in a large, distributed environments preferred Ability to stay calm in stressful situations, especially when dealing with demanding customers Takes ownership and responsibility for problem resolution Insight at a Glance Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list 14,000+ engaged teammates $1.4M+ total charitable contributions in 2023 by Insight globally We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Posting Notes: Calgary || Alberta (CA-AB) || Canada (CA) || IT Infrastructure & Support || None || CA - Calgary, AB ||

Ce que vous ferez

The technician will build, deploy, move, and install computer systems while managing data transfers and software installations. They are also responsible for responding to client requests via the Remedy system and performing onsite deployments.

Exigences

Candidates must have at least 2 years of experience in a related role, with 4 years preferred. The role requires the ability to work in a distributed environment and maintain professionalism under pressure.

Avantages

• Medical benefits • Sick time • Retirement plans • Teammate resource groups

Compétences indiquées

• Software Installation · Souhaitée
• Service à la clientèle · Souhaitée
• IT infrastructure support · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Computer systems deployment
• Software installation
• Data transfer
• Remedy
• Multi-platform support
• Hardware installation
• System wiping
• Problem resolution
• Customer service
• IT infrastructure support
• Software Installation
• Professionalism
• IT Infrastructure
• Artificial Intelligence
• Cyber Security
• Problem Solving
• Calmness Under Pressure

Domaines d’emploi

• Technology
• Customer Service & Support
• Administrative
• HVAC Service Technician
• Precision / Fine Instrument Repairer
• Precision-instrument Makers and Repairers
• Precision Instrument and Equipment Repairers, All Other