Lead Hand

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. Your Role: At the Heart of the Chain Core Duties: 1. Health & Safety Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment. Enforce safe working methods and behaviors within the team. Conduct safety audits and warehouse checks. Make sure everyone meets safety standards. Respond to emergencies as required. Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures. 2. Leadership & Team Support Motivate and lead sorters; be their point of reference. Mentor and support Package Handlers during the sort process. Coach and mentor warehouse associates, including training new hires. Respond quickly to requests for changes and unforeseen events. Forward special cases to supervisors or managers. Perform related tasks assigned by supervisors. 3. Operations & Workflow Management Support the supervision of sorting, scanning, and processing packages (including defective items and returns). Setup sorting layout. Assist with sorting packages and envelopes as needed. Assign labour and manage workforce deployment as required. Perform data entry as needed. 4. Shipping & Receiving Unload trailers and verify freight against manifests. Unloading and loading of pallets. Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking. 5. Warehouse Organization Ensure warehouse cleanliness and organization. Other duties as assigned Why Join Intelcom | Dragonfly? Short- and medium-term growth opportunities Comprehensive group insurance Group RRSP program Employee Assistance Program… This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. See you soon! Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

The Lead Hand is responsible for overseeing warehouse sorting operations, ensuring team efficiency, and maintaining strict health and safety standards. They also provide mentorship to staff, manage workflow, and handle shipping and receiving tasks.

The role requires strong leadership capabilities and experience in a warehouse or logistics environment. Candidates must be able to enforce safety protocols and effectively manage team performance.

• Comprehensive group insurance • Group RRSP program • Employee Assistance Program

• Résolution de problèmesSouhaitée
• LeadershipSouhaitée
• Opérations d’entrepôtSouhaitée
• CommunicationSouhaitée
• LogistiqueSouhaitée
• Saisie de donnéesSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Team management
• Warehouse operations
• Health and safety compliance
• Logistics
• Inventory management
• Training and mentoring
• Data entry
• Shipping and receiving
• Workflow management
• Problem solving
• Communication
• Safety Audits
• Bill Of Lading
• Shipping And Receiving
• Workflow Management
• Cleanliness
• Data Entry
• Warehousing
• Operations
• Palletizing
• Safety Standards
• Sorting
• Loading And Unloading

• Logistics
• Management & Leadership
• Trades
• Security & Safety
• Administrative
• Lead Chef
• Chef
• Chefs
• Chefs and Head Cooks

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine