Outlets Server

Résumé du poste

The Outlets Server provides attentive food and beverage service across various hotel outlets, including the restaurant, lounge, and in-room dining. They are responsible for taking orders, processing payments, maintaining service areas, and ensuring a high standard of guest satisfaction.

Détails du poste

Location: Kamloops, BC Department: Cordo Resto + Bar Reports To: Restaurant & Bar Manager Job Type: Part-time Pay: $18.25 - $19.20 About the Role Delta Hotels by Marriott Kamloops is looking for an enthusiastic, guest-focused Outlets Server to join our Food & Beverage team at Cordo Resto + Bar. As an Outlets Server, you will provide attentive and knowledgeable food and beverage service across our restaurant, lounge, in-room dining, Grab & Go, and seasonal pool operations. You will help create memorable guest experiences by anticipating guest needs, making thoughtful menu recommendations, accurately processing orders and payments, and working closely with the Food & Beverage team to deliver efficient and professional service. This is a great opportunity for someone who enjoys connecting with guests, thrives in a fast-paced environment, and takes pride in creating welcoming hospitality experiences. What You’ll Do * Welcome guests and provide friendly, professional, and attentive food and beverage service. * Take food and beverage orders accurately and provide menu knowledge and recommendations. * Serve food, wine, beer, cocktails, and other beverages in accordance with established service standards. * Anticipate guest needs, provide timely follow-up, and complete quality checks to ensure guest satisfaction. * Accurately enter orders, process payments, room charges, and cash transactions using the POS system. * Prepare dining areas for service and complete required opening and closing duties. * Maintain clean, organized, and properly stocked tables, service stations, and guest areas. * Bus and reset tables and assist with food running and other service-support responsibilities as needed. * Support service across Cordo Resto + Bar, the lounge, in-room dining, Grab & Go, banquets, and the seasonal pool area based on business needs. * Maintain knowledge of menu offerings, daily features, hotel services, amenities, and local attractions. * Work collaboratively with culinary, Food & Beverage, and hotel teams to ensure seamless guest service. * Follow food safety, responsible alcohol service, health and safety, and hotel policies and procedures. * Perform other related duties as assigned to support Food & Beverage operations. What We’re Looking For * Previous restaurant, serving, hospitality, or Food & Beverage experience is required. * Serving It Right certification is required. * FOODSAFE certification is required. * Strong knowledge of food and beverage service, including wine, beer, and cocktails. * Excellent guest service, communication, and interpersonal skills. * Ability to confidently describe menu items and provide thoughtful recommendations. * Strong sales skills with the ability to identify opportunities to enhance the guest experience. * Previous POS and cash-handling experience. * Ability to manage a table section while supporting food running, bussing, and other service needs. * Positive, professional, and collaborative approach. * Strong sense of urgency and ability to remain organized in a fast-paced environment. * Strong work ethic, sense of urgency, and ability to perform effectively in a fast-paced environment. * Comfortable using computers, POS systems, and technology. * Must be legally entitled to work in Canada * Flexible availability, including days, evenings, weekends, and holidays. Working Conditions This position operates in a fast-paced Food & Beverage environment with varying service demands and frequent guest interaction. Outlets Servers may work indoors or outdoors and may be scheduled across different Food & Beverage areas based on operational requirements. The role requires flexibility to work mornings, afternoons, evenings, weekends, and holidays while consistently maintaining professional and attentive guest service. Physical Requirements * Ability to stand and move throughout the shift. * Frequent bending, reaching, kneeling, lifting, carrying, pushing, and pulling. * Ability to safely carry trays containing food and beverages. * Ability to safely lift and carry up to 40 pounds. * Ability to regularly use stairs while transporting food, beverages, and service supplies. * Ability to work in indoor and outdoor hospitality environments while maintaining safety, quality, and service standards. Why Join Us * Opportunity to grow within Delta Hotels by Marriott, part of a global brand * Work with an experienced and supportive leadership team * A collaborative team culture where your contributions are valued * Marriott travel discounts and food & beverage perks * Ongoing training and development opportunities * Staff meal program * Extended health benefits and pension plan At Delta Hotels by Marriott Kamloops, we believe great hospitality starts with great people - and we’re always looking for passionate, authentic team members who love to collaborate. As a full‑service hotel in the heart of the community, we offer a fast‑paced, supportive workplace where you can learn, grow, and be proud of what you do every day. Here, teamwork isn’t just a buzzword, it’s how we deliver standout guest experiences, bring meaningful events to life, and have each other’s backs behind the scenes. We value respect and inclusion, celebrate initiative, and recognize potential. If you’re ready to bring your energy, ideas, and care to a team that invests in you, Delta Kamloops is where you can build more than memorable stays - you can build a meaningful career. We thank all applicants for their interest. Only those selected for an interview will be contacted. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We are committed to providing equal employment opportunities and an inclusive workplace. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Ce que vous ferez

The Outlets Server provides attentive food and beverage service across various hotel outlets, including the restaurant, lounge, and in-room dining. They are responsible for taking orders, processing payments, maintaining service areas, and ensuring a high standard of guest satisfaction.

Exigences

Candidates must have previous restaurant or hospitality experience and possess valid Serving It Right and FOODSAFE certifications. Strong communication skills, the ability to work in a fast-paced environment, and flexible availability are required.

Avantages

• Marriott travel discounts • Food & beverage perks • Ongoing training and development • Staff meal program • Extended health benefits • Pension plan

Compétences indiquées

• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• Sens de l’organisation · Souhaitée
• interpersonal skills · Souhaitée
• Salubrité alimentaire · Souhaitée
• Manipulation d’argent · Souhaitée
• Communication · Souhaitée
• Multitasking · Souhaitée
• Upselling · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Food and beverage service
• Customer service
• Menu knowledge
• POS systems
• Cash handling
• Upselling
• Communication
• Interpersonal skills
• Teamwork
• Food safety
• Responsible alcohol service
• Multitasking
• Organization
• Problem solving
• Cash Handling
• Workplace Inclusivity
• Order Entry
• Strong Work Ethic
• Service Standards
• Customer Service
• Training And Development
• Discounts And Allowances
• Sales
• Food Safety And Sanitation
• Leadership
• Interpersonal Communications
• Operations
• Restaurant Operation
• Enthusiasm

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support
• Outlet Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses