Receptionist - Optometrist assistant

Receptionist / Optometrist Assistant Join Our Team! We are currently seeking a friendly, detail-oriented, and customer-focused Receptionist / Optometrist Assistant to join our team on a full-time basis. If you enjoy working with people, thrive in a fast-paced environment, and have excellent organizational skills, we would love to hear from you! Qualifications * Excellent phone etiquette and customer service skills * Strong attention to detail * Ability to multitask and work efficiently in a busy environment * Professional, friendly, and positive attitude * Previous optical or healthcare experience is considered an asset, but is not required Responsibilities Duties include, but are not limited to: * Greeting patients in a professional and friendly manner * Entering and maintaining patient information accurately * Pre-testing patients prior to appointments (training provided) * Scheduling and confirming appointments * Billing and processing insurance claims * General front desk and clerical duties, including filing, scanning, and faxing * Contacting patients to book eye examinations and recalls * Balancing payments and completing end-of-day procedures Position Details * Full-Time - Days, Evenings What We Offer ✅ Competitive salary ✅ Staff discounts ✅ Annual performance reviews ✅ Training and development opportunities ✅ Supportive and professional work environment

The role involves managing front desk operations, including greeting patients, scheduling appointments, and handling billing and insurance claims. Additionally, the assistant will perform patient pre-testing and maintain accurate patient records.

Candidates should possess excellent phone etiquette, strong organizational skills, and the ability to multitask in a fast-paced environment. While previous optical or healthcare experience is considered an asset, it is not strictly required.

• Competitive salary • Staff discounts • Annual performance reviews • Training and development opportunities • Supportive and professional work environment

• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Phone etiquette
• Customer service
• Attention to detail
• Multitasking
• Patient greeting
• Data entry
• Pre-testing patients
• Appointment scheduling
• Billing
• Insurance claims processing
• Clerical duties
• Filing
• Scanning
• Faxing
• Healthcare Industry Knowledge
• Productivity Improvement
• Organizational Skills
• Positivity
• Clerical Works
• Customer Service
• Training And Development
• Performance Review
• Telephone Skills
• Scheduling
• Balancing (Ledger/Billing)
• Detail Oriented

• Healthcare
• Customer Service & Support
• Administrative
• Optometrist Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine