Client Services Coordinator

Marketing & Business Development Assistant, Client Services - Client Services Coordinator Requisition Number: 20260713 Position Details Job Title: Marketing & Business development Assistant Reports To: Marketing & Sales Force administrator Work Category: Full-Time, Permanent Salary: Based on Experience Location: Baie-D'Urfé, Quebec About ITR Laboratories Canada Inc. At ITR Laboratories Canada Inc., our mission is to bring new medicines to the world and help improve the health and well-being of individuals across the globe. For over 35 years, ITR has been a trusted partner to the pharmaceutical and biotechnology industries, providing high-quality drug safety assessment services that support the development of innovative therapies. Our commitment to scientific excellence, animal welfare, regulatory compliance, and continuous improvement makes ITR a recognized leader in preclinical research services worldwide. Position Summary We are seeking a highly organized and detail-oriented Marketing & Business Development Assistant to provide administrative and operational support across marketing and business development processes. This role combines creative marketing responsibilities with business administration, supporting the preparation of marketing materials, social media content, website updates, presentations, conference and tradeshow logistics, and Salesforce CRM administration. The successful candidate will help maintain accurate business development data, support marketing campaigns and promotional initiatives, coordinate internal and external projects, and assist with a variety of administrative functions. A strong creative eye and interest in graphic design are highly desirable, as the role contributes to the development of visually engaging marketing materials while ensuring consistency with the company's brand standards. Key Responsibilities * Maintain and update Salesforce CRM records, ensuring data accuracy and completeness. * Perform regular data quality reviews, data cleansing activities, and reporting support. * Assist with the development and distribution of marketing materials, brochures, presentations, and promotional content. * Support social media and digital marketing initiatives, including content preparation and scheduling. * Assist with website content updates and maintenance. * Coordinate conference, tradeshow, exhibition, and business development event logistics. * Support promotional campaigns and marketing programs across multiple channels. * Prepare presentations, reports, and business development documents. * Process expense reports, purchase orders, invoices, and related administrative documentation. * Maintain organized records and filing systems for marketing and business operations activities. * Support continuous improvement initiatives related to business processes, reporting, and operational efficiency. Required Qualifications * College diploma or bachelor's degree in Marketing, Business Administration, Communications, Graphic Design, or a related field. * 2–5 years of experience in a marketing, administrative, or coordinator role. * Experience working with CRM systems; Salesforce experience is considered a strong asset. * Experience creating marketing materials, presentations, and promotional content. * Knowledge of social media platforms and digital marketing principles. * Graphic design experience and proficiency with design software are considered strong assets. Skills and Competencies * Strong organizational skills and exceptional attention to detail. * Excellent written and verbal communication skills. * Strong proficiency with Microsoft Office applications, particularly Excel and PowerPoint. * Ability to learn and adapt to new software systems and technologies. * Creative mindset with a strong sense of visual communication and branding. * Ability to manage multiple priorities and deadlines in a fast-paced environment. * Strong analytical and problem-solving skills. * Ability to work independently and collaboratively with cross-functional teams. * Professional, proactive, and customer-service-oriented approach. Language Requirements * Strong reading and writing skills in French and English are required, as marketing and business development materials are produced in both languages. * Fluency in French is required for internal communication and collaboration. What We Offer * Full-time permanent position (37.5 hours per week) * Competitive salary based on experience * Collective Health and Dental Insurance Plan * RRSP Contribution Program * Two (2) weeks of vacation * Opportunities for professional growth and continuous learning * Collaborative and supportive team environment * The opportunity to contribute to the development of new medicines that improve lives worldwide How to Apply Interested candidates are invited to submit their resume and cover letter to: HR@itrlab.com We thank all applicants for their interest in ITR Laboratories Canada Inc.; however, only those selected for an interview will be contacted. ITR Laboratories Canada Inc. is committed to providing equal employment opportunities and fostering an inclusive workplace. Reference format adapted from the QA Supervisor posting provided in the uploaded document. Monday to Friday: 8:30-16:45

Provide administrative and operational support for marketing and business development, including Salesforce CRM maintenance and the creation of promotional materials. Coordinate event logistics for tradeshows and manage digital content across social media and the company website.

Requires a college diploma or bachelor's degree in Marketing, Business, or a related field with 2-5 years of experience. Proficiency in CRM systems and fluency in both English and French are essential.

• Collective Health and Dental Insurance Plan • RRSP Contribution Program • Two Weeks of Vacation • Professional Growth Opportunities

• Microsoft ExcelSouhaitée
• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Salesforce CRM
• Graphic Design
• Digital Marketing
• Social Media Management
• Microsoft Excel
• Microsoft PowerPoint
• Event Coordination
• Business Administration
• Visual Communication
• Branding
• Data Cleansing
• Project Coordination

• Marketing
• Administrative
• Sales
• Creative & Media
• Science & Research

Formation minimale

Diplôme collégial

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

38 heures par semaine