SAP CX Solution Architect

We are looking for an experienced SAP CX Solution Architect to lead enterprise-scale SAP Customer Experience transformation initiatives. The ideal candidate will have strong SAP CX architecture expertise and experience delivering CRM transformation programs across complex enterprise environments. What you'll do Lead SAP CX strategy, architecture, and implementation engagements Define CRM transformation roadmaps and customer engagement strategies Design enterprise-scale SAP CX solutions aligned with business goals Facilitate workshops with business and technology stakeholders Lead platform assessments, solution design, and implementation delivery Support pre-sales activities and enterprise transformation initiatives What you bring and Must have skills Extensive experience as an SAP CX Solution Architect Strong expertise in SAP Sales Cloud Version 2 and SAP Service Cloud Version 2 Hands-on experience with SAP Business Technology Platform (BTP) and SAP Integration Suite Experience with SAP Customer Data solutions Knowledge of AI-enabled customer engagement capabilities Strong background in CRM transformation, enterprise architecture, and solution delivery Experience leading customer engagement strategy and CRM platform assessments Nice to have Experience in utility, energy, public sector, or commercial industries Experience leading executive workshops and governance initiatives Pre-sales and business case development experience Work setup Location: Vancouver, BC Work type: Hybrid (Local candidates preferred) Duration: 6+ months

Lead SAP CX strategy, architecture, and implementation for enterprise-scale CRM transformation initiatives. Design solutions aligned with business goals and facilitate workshops with key stakeholders.

Requires extensive experience as an SAP CX Solution Architect with deep expertise in Sales and Service Cloud Version 2 and SAP BTP. Proven track record in CRM transformation and enterprise architecture is essential.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• SAP CX Architecture
• SAP Sales Cloud Version 2
• SAP Service Cloud Version 2
• SAP Business Technology Platform (BTP)
• SAP Integration Suite
• SAP Customer Data
• CRM Transformation
• Enterprise Architecture
• Solution Delivery
• Customer Engagement Strategy
• Platform Assessments
• Pre-sales

• Technology
• Consulting
• Software
• Management & Leadership
• Customer Service & Support

Expérience minimale

10+ ans

Postuler avant le

2 févr. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte