Erikson Consumer Multimedia - Brand Support Coordinator

Don't skip a beat, apply to JAM Industries! JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service! Position Summary We are seeking a motivated and detail-oriented Brand Support Coordinator to support our Product Management team across key brand operations. This role is responsible for maintaining product and pricing information, coordinating promotional activities, managing SKU data, generating business reports, and supporting cross-functional initiatives with Sales, Marketing, Purchasing, and Operations. The ideal candidate is highly organized, analytical, and comfortable working in a fast-paced environment where attention to detail and the ability to manage multiple priorities are essential. Key Responsibilities Brand, Product & Pricing Support Support Product Managers in the execution of brand plans, product launches, and promotional programs. Maintain promotional calendars and coordinate brand communications with internal teams. Manage product and pricing data, ensuring accuracy across systems and reports. Execute pricing updates and monitor pricing activities in collaboration with Product Management and Sales. Assist with inventory reporting and analysis to support business decisions. Prepare product presentations, price lists, and sales support materials. Support trade shows, training sessions, and other brand-related events. Product Information & SKU Management Create and maintain SKU records, product specifications, descriptions, and pricing information. Support product lifecycle management, including product introductions, updates, and discontinuations. Ensure timely communication of product information to relevant stakeholders. Reporting & Business Analytics Build, maintain, and distribute sales, inventory, pricing, and promotional reports. Analyze business performance data and identify trends, risks, and opportunities. Provide insights to support decision-making, forecasting, and business reviews. Assist with monthly, quarterly, and annual reporting requirements. Qualifications & Experience Required 1–2 years of experience in brand support, product management, marketing, sales support, or a related role. Post-secondary education in Business, Marketing, Communications, or a related field preferred. Advanced proficiency in Microsoft Excel and the Microsoft Office suite. Strong analytical, organizational, and problem-solving skills. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. High attention to detail and accuracy. Ability to work independently and collaboratively within a team. Bilingual (French and English), both written and spoken. Assets Experience in consumer electronics, retail, wholesale, or distribution environments. Experience with ERP systems such as JD Edwards. Knowledge of product lifecycle management, pricing administration, and inventory analysis. Experience supporting retail channels and branded consumer products. Key Competencies Analytical Thinking Attention to Detail Organization & Prioritization Communication & Collaboration Initiative & Accountability Problem Solving Adaptability Customer Focus Data Analysis & Reporting Teamwork & Relationship Building Why Join Us Ready to join our team? Here’s why … Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability Wellness Incentive Program and Employee Assistance Program RRSP / 401(k) matching program Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off A casual, fun, and collaborative work environment Lively social calendar—there’s always something for everyone Generous employee discounts on our products Ongoing learning and development opportunities The chance to work alongside a highly talented, high-performing team Workplace Commitments We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone. We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers. Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

The Brand Support Coordinator supports the Product Management team by maintaining product and pricing data and managing SKU records. They are also responsible for generating business reports and coordinating promotional activities across cross-functional teams.

Candidates should have 1-2 years of experience in brand or sales support and be bilingual in French and English. Proficiency in Microsoft Excel and a post-secondary degree in Business, Marketing, or Communications is preferred.

• Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Critical Illness Insurance • Short-Term Disability • Long-Term Disability • Wellness Incentive Program • Employee Assistance Program • RRSP / 401(k) Matching Program • Flextime • Summer Hours • Paid Vacation • Personal Time Off • Employee Discounts • Learning And Development Opportunities

• Analyse de donnéesSouhaitée
• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Microsoft Excel
• Microsoft Office
• Data Analysis
• Product Lifecycle Management
• Pricing Administration
• Inventory Analysis
• Bilingual French and English
• SKU Management
• Business Reporting
• Analytical Thinking
• Organization
• Problem Solving
• Communication
• Collaboration
• Attention To Detail
• Project Coordination
• Retail Channels
• Product Knowledge
• Sales Support
• Reporting and Analysis
• Accountability
• Ability To Meet Deadlines
• Time Off Management
• Business Decisions
• Bilingual (French/English)
• Adaptability
• Business Marketing
• Business Analytics
• Management
• Decision Making
• Customer Service
• Discounts And Allowances
• Employee Assistance Programs
• Sales
• Forecasting
• Marketing
• Operations
• Presentations
• Professional Audio
• Product Management
• Purchasing
• Relationship Building
• Verbal Communication Skills
• Wholesaling
• Lifecycle Management
• Coordinating
• Prioritization
• Workplace Safety
• Teamwork
• Detail Oriented

• Marketing
• Data & Analytics
• Administrative
• Retail
• Customer Service & Support
• Multimedia Coordinator
• Social / Human Services Assistant
• Social Work Associate Professionals
• Social and Human Service Assistants

Formation minimale

Baccalauréat

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine