Area Warranty Superintendent

Résumé du poste

The Area Warranty Superintendent is responsible for scheduling customer appointments, coordinating trade days, and performing hands-on repairs in customer homes. They must ensure customer experience excellence by following company processes and maintaining a professional presence on-site.

Détails du poste

Area Warranty Superintendent SALARY: $65,000 - $81,500 Monthly Bonus: One year sign off and customer survey bonus. Equivalent to 8% of salary – approximately $7,000.00 per year. Yearly Bonus potential of 5% of Salary - approximately $4,000.00 per year. COMPANY: Jayman BUILT LOCATION: Edmonton, AB TYPE: Full-time Builder of the year 28 times. Picture a career with us. A DAY IN THE LIFE OF A AREA WARRANTY SUPERINTENDENT: * Schedule appointments with Jayman customers * Coordinate and attend various trade days, in customer homes, to complete work as required * Lead with pride in both appearance & behaviour while on-site * Responsible for signing off both 2-month & 11-month service requests * Strong organizational skills with handling various impromptu or emergency calls * Follow Jayman's processes & procedures to ensure Customer Experience excellence * Service and maintain Jayman Sales Centres and Showhomes * Perform a variety of hands-on repairs in customer homes * Maintain a team environment through high-quality communication with customers, trades and Jayman team members WHAT YOU WILL BRING TO THE TABLE: * Strong home maintenance abilities * Red Seal certification in building trades (e.g., carpentry, drywall, finishing, etc.) required. * Ability to use your own tools to complete required work. * Strong ability to be proactive and adapt to continually shifting priorities. * Excellent attention to detail. * Strong sense of urgency and an ability to meet various deadlines. * Well-developed communication skills. * Exceptional customer experience skills. * 5 years of experience in the construction and/or warranty field with a general understanding of ANHWP is considered an asset. * Valid Driver’s license and clean abstract required. * Available to work on a rotating 24 hour on-call schedule AS A 2025 BEST MANAGED COMPANY, WE WILL PROVIDE YOU WITH * Salary range: $65,000 – $81,500.00 * Opportunity to participate in a unique Jayman Employee Investment Program (subject to eligibility) * Company vehicle supplied * Flexible health and dental coverage * Uniforms provided * Employee matching group RRSP program * Customized Training Programs. Continuing education is a focus at Jayman, and you have the opportunity to participate in annual education & training. * Opportunity for growth and career advancement * Employee discounts * Annual wellness allowance * Social Club event For the last 45 years, Jayman BUILT has been proud to be one of Alberta’s top home builders. Join the award-winning team and contribute to our exceptional track record. To apply please follow the link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f365331c-8337-4cd0-889d-3a12856b99a3&ccId=9200728479188_2&lang=en_CA&selectedMenuKey=CareerCenter [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f365331c-8337-4cd0-889d-3a12856b99a3&ccId=9200728479188_2&lang=en_CA&selectedMenuKey=CareerCenter] We thank all applicants for their interest; however only those selected for an interview will be contacted. No telephone or agency inquiries please.

Ce que vous ferez

The Area Warranty Superintendent is responsible for scheduling customer appointments, coordinating trade days, and performing hands-on repairs in customer homes. They must ensure customer experience excellence by following company processes and maintaining a professional presence on-site.

Exigences

Candidates must hold a Red Seal certification in building trades and possess at least 5 years of experience in construction or warranty fields. A valid driver's license and the ability to work a rotating 24-hour on-call schedule are mandatory.

Avantages

• Employee Investment Program • Company vehicle • Health and dental coverage • Uniforms • Employee matching group RRSP program • Training programs • Continuing education • Employee discounts • Wellness allowance • Social club event

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• adaptability · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée
• scheduling · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Home maintenance
• Carpentry
• Drywall
• Finishing
• Customer service
• Scheduling
• Communication
• Problem solving
• Attention to detail
• Time management
• Proactive
• Adaptability
• Construction
• Warranty management
• Detail Oriented
• Organizational Skills
• Sales
• Customer Service
• Valid Driver's License
• Drywall (Installation And Repair)
• Red Seal Certification

Domaines d’emploi

• Construction
• Trades
• Customer Service & Support
• Management & Leadership
• Warranty Supervisor
• Construction Superintendent
• Construction Managers