Regional Manager, Income Security Programs
About the role
Department Information
The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.
Job Information
The Regional Manager, Income Security Programs oversees the effective and compliant delivery of Income Security Programs to 5 communities in the South Slave Region, ensuring services are administered consistently, efficiently, and in accordance with legislation, policy, and guidelines. You will provide leadership, direction and supervision to 5 community-based Client Navigators, to ensure that programs and services are delivered in a consistent and professional manner.
Key Responsibilities:
- Assists in the preparation of management responses on compliance audits.
- Ensures client assessment requirements are met and client information is verified.
- Monitors, identifies and investigates possible overpayments and initiates recovery actions, fraud investigations and conducts individual review of files.
- Provides mentorship, support and care for Navigators who operate in highly personal, volatile and stressful situations.
- Assists Regional Superintendent to maintain good lines of communication with client groups and stakeholders thus ensuring informed, prompt and timely responses to opportunities and issues that may arise.
Key Qualifications:
- A bachelors degree in a relevant discipline and three (3) years of directly related experience in the implementation and delivery of Income Security Related Programs, and one (1) year of supervisory experience.
- A valid Class 5 Drivers License is a mandatory requirement.
- The incumbent must be able to successfully complete the Income Security Statutory Training and CMAS Training within an established timeframe (1-3 months).
Relevant discipline includes: Public Administration, Social Work, Economics, Business (Commerce, Human Resources, Management), Sociology, Psychology, Human Services, Community Development, and Indigenous Studies.
GNWT Inquiries
Inquiries Only:
Fort Smith HR Client Service Centre
Department of Finance
Government of the Northwest Territories
195 MCDOUGAL ROAD
BOX 876
FORT SMITH, NT X0E 0P0
Tel (867) 872-8242
Fax (867) 872-3298
jobsfortsmith@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
Not the right fit? Search for Regional Manager, Income Security Programs jobs in Fort Smith, NT
About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.
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Regional Manager, Income Security Programs
About the role
Department Information
The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.
Job Information
The Regional Manager, Income Security Programs oversees the effective and compliant delivery of Income Security Programs to 5 communities in the South Slave Region, ensuring services are administered consistently, efficiently, and in accordance with legislation, policy, and guidelines. You will provide leadership, direction and supervision to 5 community-based Client Navigators, to ensure that programs and services are delivered in a consistent and professional manner.
Key Responsibilities:
- Assists in the preparation of management responses on compliance audits.
- Ensures client assessment requirements are met and client information is verified.
- Monitors, identifies and investigates possible overpayments and initiates recovery actions, fraud investigations and conducts individual review of files.
- Provides mentorship, support and care for Navigators who operate in highly personal, volatile and stressful situations.
- Assists Regional Superintendent to maintain good lines of communication with client groups and stakeholders thus ensuring informed, prompt and timely responses to opportunities and issues that may arise.
Key Qualifications:
- A bachelors degree in a relevant discipline and three (3) years of directly related experience in the implementation and delivery of Income Security Related Programs, and one (1) year of supervisory experience.
- A valid Class 5 Drivers License is a mandatory requirement.
- The incumbent must be able to successfully complete the Income Security Statutory Training and CMAS Training within an established timeframe (1-3 months).
Relevant discipline includes: Public Administration, Social Work, Economics, Business (Commerce, Human Resources, Management), Sociology, Psychology, Human Services, Community Development, and Indigenous Studies.
GNWT Inquiries
Inquiries Only:
Fort Smith HR Client Service Centre
Department of Finance
Government of the Northwest Territories
195 MCDOUGAL ROAD
BOX 876
FORT SMITH, NT X0E 0P0
Tel (867) 872-8242
Fax (867) 872-3298
jobsfortsmith@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
Not the right fit? Search for Regional Manager, Income Security Programs jobs in Fort Smith, NT
About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.