Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Job Summary

The Corporate Account Manager cultivates deep, long-term relationships with SoftwareOne’s mid-market clients and owns the full commercial relationship — revenue, profit/loss, and growth. SoftwareOne defines mid-market as customers with revenue of $1B–$8B.

This role focuses on renewals, cross-sell, upsell, and net new logo acquisition across Services and Marketplace, with a strong emphasis on delivering measurable impact for clients and driving account expansion. Collaboration across SoftwareOne’s teams is essential to deliver solutions quickly and drive client satisfaction.

The Corporate Account Manager must reside in the assigned region.

SoftwareOne is an AI-forward company. We actively use AI across our business to improve productivity, decision-making, and outcomes , and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve.

Role & Responsibilities

Own the Client Relationship

• Act as the primary point of contact for assigned corporate accounts, including executive-level (VP+) engagement, inquiries, and feedback.

Drive Revenue Growth

• Own end-to-end opportunity creation and deal closure for Services and Marketplace.
• Deliver revenue, profit/loss, and growth targets through strategic renewals, cross-sell, and upsell.
• Drive net new logo acquisition alongside the growth of existing accounts.

Deliver Measurable Impact

• Drive measurable impact for clients — defined as quantifiable business outcomes in cost savings, cost avoidance, operational efficiency, or risk avoidance, with a number assigned to each engagement.
• Partner with clients to identify and prioritize initiatives that deliver the greatest business value.

Collaborate Across Teams

• Partner with technical experts, consultants, and delivery teams to ensure seamless solution delivery.
• Coordinate internally to address client needs and resolve issues efficiently.

Identify & Expand

• Continuously assess accounts for opportunities to expand SoftwareOne’s presence.
• Proactively propose solutions that address evolving client needs.

Performance Tracking & CRM Discipline

• Maintain disciplined pipeline management, forecasting, and CRM hygiene.
• Deliver regular reporting on performance, risks, and action plans.

50% for potential travel to visit customers or internal meetings.

What we need to see from you

What you offer

Minimum Requirements

• Demonstrated experience applying AI practically — improving workflows, automating tasks, enabling better decisions, or increasing impact in prior roles. We value applied use, experimentation, and a mindset of curiosity and continuous learning.
• 3+ years of client-facing experience with a proven track record of driving revenue growth, winning net new logos, and exceeding sales targets in Services & Marketplace while managing multiple key accounts.
• Working knowledge of SaaS solutions and one or more of: ITAM, Cloud & Application Services, FinOps, or Digital Workplace.
• Proficiency in CRM platforms with a disciplined approach to pipeline management, forecasting, and reporting.
• Strong competencies across Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, Navigating the Deal, Managing Procurement, Negotiating to Close, and Growing the Client.

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time.

We are not able to consider candidates residing in the state of Hawaii currently.

Success Criteria

• Hit revenue, profit/loss, and growth targets through effective upsell, cross-sell, renewal execution, and net new logo acquisition.
• Achieve assigned win rate and margin-as-sold.
• Deliver measurable client impact through cost savings, cost avoidance, operational efficiency, and risk avoidance initiatives.
• Maintain high client satisfaction and retention through tailored, value-driven solutions.

Organizational Alignment

• The Corporate Account Manager is typically assigned 30+ accounts regionally with customers ranging from $1b to $8b in revenue.
• Coordinate with internal teams to address client needs and resolve issues efficiently, ensuring seamless solution delivery.
• Continuously assess client accounts for opportunities to expand and enhance SoftwareOne's presence, proactively identifying areas for improvement and proposing innovative solutions

What we offer

• Generous pay with bonus structure

• Independent environment without a lot of red tape where you are empowered to make decisions

• Substantial benefits package that includes:

• Comprehensive health, dental, and vision coverage through Manulife

• Mental health support and Employee Assistance Program (EAP)

• Employer-paid life insurance and long-term disability coverage

• Retirement savings support with RRSP and employer-matched DPSP

• Paid holidays, birthday off, and a flexible discretionary time off policy

• Wellness programs, learning & development opportunities, and employee perks

• And much more

• Winning culture, inclusive environment, and friendly people all over the world

• A remote-friendly organization, with colleagues working remotely either part or full-time

As a culture-first organization, being together is how we learn and grow. We come together in person for at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting.

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com*.*

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.