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Purchasing specialist call center agent

Laval, QC
CA$22/hr
Senior Level
Full-Time

Top Benefits

Vacation and other benefits
RRSP matching program
AIM Tuition Assistance Program

About the role

Company Description

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!

Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.

What we offer:

  • A competitive wage starting at $22.10/hr + commission

  • A full-time, permanent position

  • Vacation, benefits and a RRSP matching program

  • AIM Tuition Assistance Program

  • The tools and support needed to be successful in your career and professional development

  • A dynamic & rewarding work environment that is also a lot of fun!

Job Description

We are currently looking for motivated individuals to join our call center team located in Laval, Quebec. As a call center agent specialized in purchasing, you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.

What you’re responsible for:

  • Answering incoming calls related to the purchase of used vehicles

  • Understanding the specific needs of our customers and offering personalized solutions

  • Highlighting our unique business model and sustainability benefits

  • Negotiating and concluding the purchase of cars, keeping in mind purchasing objectives and customer satisfaction

  • Following up on pending customer requests related to sales and purchase

Qualifications

To join our team:

  • You are bilingual in French and English(required)
  • You have previous call center experience (1 year)
  • You have excellent negotiation and persuasion skills
  • You have excellent customer service and communication skills
  • You have the ability to multi-task in a fast-paced environment

About AIM KENNY U-PULL

Motor Vehicle Manufacturing
51-200

KENNY U-PULL - a division of AIM - offers a brand-new concept in self-service retailing of used auto parts, a highly economical solution for all kinds of used car parts.

We offer an endless supply of used auto parts at a fraction of the manufacturer's price. Through a strict process, we prioritize security on our sites. Customers can come and buy or sell their vehicles with peace of mind.

Concerned about the environment, we offer a second life to used cars and we have an outstanding recycling process for our non-reusable parts.

With branches in Quebec, Ontario and one in the United States, KENNY U-PULL has 24 branches and over 22,000 used cars for parts in inventory.

Visit our website for online inventory of cars available for parts and price list of parts.

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