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Marketing & Public Relations Manager

Richmond, British Columbia
$70,000/annually
Senior Level
Full-Time

Top Benefits

Extended medical, dental, vision, life, disability insurance
Company‑matched pension plan and GRSP enrollment
30% reimbursement for TransLink or YVR parking passes

About the role

Company Description Why work for Fairmont Vancouver Airport? Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What's in it for you?

  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The opportunity to have fun at work alongside passionate hoteliers
  • The opportunity to live, work and play across the world through our employee travel and internal transfer programs
  • Complimentary duty meal in our colleague dining room
  • Complimentary hotel stay for two through our BE OUR GUEST program
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
  • 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
  • Eligibility for additional earnings through our Incentive Program
  • Salary starting at $70,000 annually, commensurate with experience

Job Description Marketing & Public Relations Manager Through your passion and motivation, you oversee the hotel's marketing, brand identity and communications. This is a full-time salaried position based on-site at Fairmont Vancouver Airport.

What You Will Be Doing

  • Produce, maintain and communicate marketing plans, calendars and tactics to support the department's strategic direction and its role in achieving wider business goals and objectives
  • Report on overall effectiveness of hotel marketing and public relations campaigns and contribute to hotel debriefs for future learning and improvement
  • Serve as brand steward, maintaining brand standards and providing oversight across the business on adherence to our brand positioning
  • Oversee creative development and design for all marketing activities (including but not limited to copy writing, photo management and graphic design for email newsletters, websites, advertising, hotel collateral and restaurant menus)
  • Manage content updates fairmont.com, fairmont-vancouver-airport.com, globeyvr.com and other third party sites
  • Oversee the hotel’s social media strategy including: content, posting schedule, engagement metrics, reputation management and paid campaigns
  • Lead photo/video shoots, including sourcing suppliers, planning, creative direction and on-set guidance
  • Manage annual budget, monthly forecast and accruals for expenses related to marketing and public relations
  • Support Food & Beverage team and other departments with planning of seasonal events and product launch/activations
  • Work with revenue management to determine need periods and support with tactical marketing
  • Work with operations to develop new and unique offerings to enhance the guest experience, drive revenue and create new stories
  • Liaise with partnership agencies to ensure maximum exposure for the hotel (Visit Richmond, Destination Vancouver, Destination BC, YVR, etc.)
  • Work with Regional Digital Marketing on regional initiatives and property level campaigns
  • Work with Regional Public Relations on regional initiatives and property level activities including media relations, media hosting and release writing
  • Maintain knowledge in and provide recommendations for emerging trends across the industry as well as wider brand and marketing applications
  • Other duties as assigned

Qualifications Your experience and skills include:

  • Diploma or degree in a related discipline and minimum 5 years’ previous experience in a marketing/communications role, with at least 2 years in a managerial capacity
  • The communications trifecta: excellent written and verbal communication skills, highly organized and detail-oriented, and above all, a team player.
  • Highly motivated self-starter capable of delivering on a diverse range of projects, often involving tight deadlines and competing priorities
  • Proficiency in Adobe InDesign, Adobe Photoshop, Adobe Illustrator and MS Office applications
  • Proven organizational planning and project management skills
  • Digital marketing and social media experience

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About Fairmont Hotels & Resorts

Hospitality
10,000+

Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.

As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.

Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.