About The Role

We’reseekingan organized and client-focusedAccount Assistantwithin theComplex Risk Unit**. This role supports senior brokers and account managers in servicing complex commercial marine accounts, helping ensure theaccurateandtimelyhandling of insurance documentation, invoicing, and client communication.**

WhatYou’llDo

• Provide prompt, professional support to clients and internal stakeholders, responding to inquiries and processing routine service requests

• Prepare client-facing documents such as certificates of insurance, binders, letters, policy summaries, and renewal packages

• Accurately process policy changes, endorsements, and invoices using HUB’s broker management systems (e.g., EPIC)

• Assist****with compiling submission materials for underwriters and tracking outstanding information

• Maintain electronic file documentation and follow HUB’s compliance****and file management standards

• Monitor and support collections by following up on outstanding premium balances and reviewing accounts receivable reports

• Help track andmaintainexpiry dates, abeyances, and documentation for renewals and endorsements

• Perform administrative tasks including data entry, internet research, and responding to third-party requests as needed

• Support the senior Marine & Cargo team with ad hoc project work, reports, and client presentations

WhatYou’ll****Need for Success

• RIBO license**(or willingness to obtain withinthree months)**

• 1–2 years of experiencein commercial insurance (marine experience is a plus but notrequired**)**

• Strong attention to detail with excellent organizational and time management skills

• Effective written and verbal communication skills

• Ability to handle a high volume of work with accuracy and responsiveness

• Familiarity with invoicing, certificate issuance, and policy documentation processes

• Comfortable working independently and as part of a fast-paced team

• Proficient in Microsoft Office (Word, Excel, Outlook); experience with EPIC or other broker systems is an asset

• A strong desire****to learn about marine & cargo insurance and grow within a specialty line

Elevate Your Career with HUB International

Choosing HUB International means aligning your career withapremier insurance brokerage**.**Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore:https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team.Here’swhat you can look forward to as part of the HUB Team:

• **Work-Life Balance:**Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

• **Professional Growth:**Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.

• Industry Support:Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in yourexpertise**.**

• Exclusive Perks**: Enjoyspecial discountson events, travel,accommodations, and personal home & auto insurance, making your HUB experience even more rewarding**

Service: Our Ethos

At HUB International,servicedefines who we are. This dedication extends not only to our clients but also to our employees and the communitieswe’reproud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

If yourequireassistanceor accommodation at any stage of the recruitment process, we encourage you to let us know—we’rehere to support you. At HUB, building an inclusive workplaceisn’tjust part of what wedo—it’sat the heart of who weare..

The expected salary range for this position is $44,000 to $60,000and will beimpacted***by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line,scopeand level.***HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.