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Functional Testing Quality Assurance Analyst - Senior

Hybrid
Toronto, ON
$55 - $58/hourly
Senior Level

About the role

Pay rate range - $55/hr. to $58/hr.

Hybrid work requirements: 2x per week, Tuesday and Thursday, subject to change

Job Description:

Role Mandate:

The TSYS team under the North American Retail Payments umbrella is looking to add a QA Lead.

The role will own end-to-end QA including planning, execution, defect management, and sign-off for TSYS projects.

Team Structure:

The team consists of around 20 people, 7-8 onshore and 10-12 offshore.

This role is highly collaborative with both the onshore and offshore teams.

Role Responsibilities:

  • Owns end to end QA including planning, execution, defect management, and sign off for
  • TSYS projects
  • Work closely with business partners and vendors
  • Manage defect triage, root cause analysis, and drive timely resolution of issues
  • Enforce QA standards, test documentation, and compliance with bank policies and regulatory guidelines
  • Identify opportunities for automation and process improvements to improve quality and efficiency

Must Have Skills:

  • PRIMARY: Strong, recent hands on TSYS experience, including TSYS-TS2 green screen data conditioning and TSYS rewards
  • Has previously worked on pricing and interests related TSYS projects involving disclosure group changes, fee updates, and pricing updates
  • Has previously led new credit card product launches end to end
  • Experience with payment projects
  • Experience with card generation, statements, letters & communications
  • Experience with digital wallets and tokenization
  • Familiarity with FICO TRIAD Customer Manager
  • In-depth written and verbal communication skills

Nice to Have Skills:

  • TRIAD experience
  • Mainframe file handling experience
  • Hands on automation experience

About Intelliswift Software

IT Services and IT Consulting
1001-5000

Intelliswift an LTTS company, is a global leader in Digital Product Engineering, Data & AI, and Digital Enterprise Solutions. We empower businesses to leverage cutting-edge technologies and pioneering strategies throughout their digital transformation journey. Our expertise in data-rich modern platforms and people-centric solutions ensures that companies can navigate and thrive in the digital era. We address critical pain points across a diverse range of industries, including Platform & Technology, Fintech, MedTech, Energy & Utilities, Manufacturing, and Retail. Whether it's optimizing operational efficiency, enhancing customer experiences, or enabling digital transformation, we are committed to providing tailored solutions that meet the unique needs of each industry we serve.

Guided by our core values of Transparency, Respect, Integrity, and Passion, we drive innovation and excellence at every step. As a certified Minority Business Enterprise (MBE), we are deeply committed to diversity, equity, and inclusion (DEI). This commitment is reflected in all our transactions and underscores our dedication to fostering an inclusive environment. Trusted by Fortune 500 companies, SMBs, ISVs, and fast-growing startups, Intelliswift is the partner of choice for organizations seeking to revolutionize and excel in the digital landscape.

Learn more at www.intelliswift.com

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