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Bilingual Sales & Marketing Support Coordinator (Canada)

B. Braun5 days ago
Hybrid
Mississauga, ON
Mid Level

Top Benefits

Health insurance
Tuition reimbursement

About the role

Job Description

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Bilingual Sales & Marketing Support Coordinator (Canada)

Company: B. Braun of Canada Ltd.

Job Posting Location: Mississauga, Ontario, Canada

Functional Area: Administrative/Clerical

Working Model: Hybrid

Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday

Shift: 5X8

Relocation Available: No

Requisition ID: 11516

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®.

Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com

Position Summary: We are seeking a candidate for the Mississauga office

The Sales & Marketing Support Coordinator supports the Director, Canadian Sales and Marketing teams by managing key administrative, operational, and customer-facing activities. This role serves as a central coordination point across Sales, Marketing, Customer Support, Finance, and external partners to ensure smooth execution of sales operations, customer inquiries, events, and office processes.Key

Responsibilities

Office & Administrative Operations

  • Provide administrative support for Managing Director

  • Oversee office operations, vendor coordination, and shipments

  • Manage incoming calls and customer-facing phone lines

  • Coordinate meetings, calendars, and travel

  • Provide administrative support to leadership

  • Lead onboarding logistics and manage office systems (security badges, documentation, records)

Sales Operations & Commercial Support

  • Prepare capital quotes and coordinate capital order processing with internal teams

  • Support sales forecasting and new business submissions in Salesforce

  • Act as liaison between customers, distributors, and internal teams for orders, inquiries, and backorders

  • Resolve sales tracing discrepancies and ensure accurate reporting in Power BI

Customer Service & Quality Support

  • Process and file product complaints per quality and regulatory requirements

  • Provide Certificates of Analysis/Conformity (COA/CoC) as needed

  • Manage invoicing and approvals

  • Distribute weekly Back Order reports and coordinate inventory needs with supply chain and distributors

Marketing, Events & Field Support

  • Coordinate conference registrations and logistics

  • Manage marketing collateral, product samples, and event materials

  • Support shipment of samples, badges, and materials to field teams

RFP, Contract & Business Support

  • Support development and submission of RFP/RFI responses

  • Coordinate timelines and inputs to ensure accurate, on-time submissions

Required:

  • High school diploma/G.E.D or equivalent required, Associate's or technical degree preferred.

  • 2+ years of experience in sales support, marketing operations, or administrative coordination

  • Proficiency in Microsoft 365; Salesforce experience an asset

  • Bilingual: English & French required

  • Strong organizational, communication, and stakeholder management skills

  • Ability to manage multiple priorities with attention to detail

  • Experience in regulated or healthcare environments is an asset

The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.

B. Braun offers an excellent benefits package, which includes healthcare and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com . Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.

Equal Opportunity Employer Veterans/Disabled

About B. Braun

Pharmaceutical Manufacturing
10,000+

As one of the world's leading medical technology companies, B. Braun aims to protect and improve the health of people around the world. For more than 180 years, we have shaped healthcare with our pioneering spirit and groundbreaking contributions.

Since 1839 we have been evolving as a family-owned business. Today, innovation continues to be the engine for our success. Efficiency is key to focus our energy and sustainability ensures that business decisions are taken with future generations in mind. We foster a culture in which we rely on each other, take ownership and value differences.

This is why we live Sharing Expertise. As a true partner we enhance lives by developing smart solutions. We set standards based on deep understanding and know-how. With these strengths and the power of technology we continue to drive advancements in healthcare.

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