Top Benefits
About the role
The art of customer service: your area of expertise! As the primary point of contact for our customers, you will play a key role within our team. With your organizational skills and communication abilities, you’ll be essential to understanding and anticipating the needs of our B2B clients. This role will allow you not only to contribute to our clients’ satisfaction but also to support sales growth and increase Soucy’s brand awareness. It’s a strategic opportunity that makes you a key player in our collective success!
In this role, you will have the opportunity to:
- Resolve customer complaints and address their concerns
- Arrange for refunds and issue credit memos
- Sell merchandise
- Provide information and answer customer questions
- Follow up with customers after the sale
Are you the perfect fit for this role? Don’t wait! Join an exceptional team today.
With the following skills and qualities, you’ll thrive in this role:
- Punctuality
- Customer-focused attitude
- Strong interpersonal skills
- Excellent verbal and written communication skills in French and English
- Organizational skills
- Reliability
- Team spirit and initiative
- Good judgment and a sense of responsibility
- Ability to multitask
- Honesty
- Ability to learn quickly
Benefits designed to take you far!
- Group insurance plans tailored to your needs
- An RRSP with employer contributions for financial stability
- An Employee and Family Assistance Program (EFAP) and access to telemedicine services for support when you need it
- A $2,000 referral bonus to help you find colleagues who are as dedicated to their work as you are!
And even more!
-
Social activities to connect with your colleagues
Life at Soucy Techno
Working at Soucy Techno means developing and manufacturing rubber recipes and plastic dyes for clients located throughout the world. The rubber in Soucy’s track systems? We make that!
We rely on specialized machines and our advanced knowledge to carry out our activities. But our greatest asset is our 220 talented employees who move forward as one.
Joining our team means benefiting from the freedom to be yourself. We’ll give you space to become involved and improve things. We care about your professional development because we want you to succeed!
Not the right fit? Search for Customer Service Representative jobs in Sherbrooke, QC
About Soucy
At Soucy, we believe that people are more important than parts and machines. By pooling our strengths, creativity and passion, we create and manufacture high-performance track systems, parts and accessories designed to take you off the beaten path. Life at Soucy is about believing in the power of numbers. Together, we are forging new trails! Ours is a lively work atmosphere where ideas and talent are celebrated. Working for Soucy means being part of an innovative company with more than 1,800 employees in Canada, the United States, Brazil and Asia, a company that is still growing even after 50 years! The Soucy banner was founded in 1967 and its affiliated companies specialize in the design and manufacturing of metal, rubber and plastic components for the motorsports, agricultural, industrial and defence vehicle sectors. Today, they are recognized as strategic suppliers of original equipment thanks to their technological innovations and the quality of their products. Soucy Baron | Soucy Belgen | Soucy Belgen Sainte-Claire | Soucy Caoutchouc | Soucy International | Soucy Logistique | Soucy Plastiques | Soucy Rivalair | Soucy Techno | Soucy USA | Shanghai Soucy Rubber | Kimpex
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Top Benefits
About the role
The art of customer service: your area of expertise! As the primary point of contact for our customers, you will play a key role within our team. With your organizational skills and communication abilities, you’ll be essential to understanding and anticipating the needs of our B2B clients. This role will allow you not only to contribute to our clients’ satisfaction but also to support sales growth and increase Soucy’s brand awareness. It’s a strategic opportunity that makes you a key player in our collective success!
In this role, you will have the opportunity to:
- Resolve customer complaints and address their concerns
- Arrange for refunds and issue credit memos
- Sell merchandise
- Provide information and answer customer questions
- Follow up with customers after the sale
Are you the perfect fit for this role? Don’t wait! Join an exceptional team today.
With the following skills and qualities, you’ll thrive in this role:
- Punctuality
- Customer-focused attitude
- Strong interpersonal skills
- Excellent verbal and written communication skills in French and English
- Organizational skills
- Reliability
- Team spirit and initiative
- Good judgment and a sense of responsibility
- Ability to multitask
- Honesty
- Ability to learn quickly
Benefits designed to take you far!
- Group insurance plans tailored to your needs
- An RRSP with employer contributions for financial stability
- An Employee and Family Assistance Program (EFAP) and access to telemedicine services for support when you need it
- A $2,000 referral bonus to help you find colleagues who are as dedicated to their work as you are!
And even more!
-
Social activities to connect with your colleagues
Life at Soucy Techno
Working at Soucy Techno means developing and manufacturing rubber recipes and plastic dyes for clients located throughout the world. The rubber in Soucy’s track systems? We make that!
We rely on specialized machines and our advanced knowledge to carry out our activities. But our greatest asset is our 220 talented employees who move forward as one.
Joining our team means benefiting from the freedom to be yourself. We’ll give you space to become involved and improve things. We care about your professional development because we want you to succeed!
Not the right fit? Search for Customer Service Representative jobs in Sherbrooke, QC
About Soucy
At Soucy, we believe that people are more important than parts and machines. By pooling our strengths, creativity and passion, we create and manufacture high-performance track systems, parts and accessories designed to take you off the beaten path. Life at Soucy is about believing in the power of numbers. Together, we are forging new trails! Ours is a lively work atmosphere where ideas and talent are celebrated. Working for Soucy means being part of an innovative company with more than 1,800 employees in Canada, the United States, Brazil and Asia, a company that is still growing even after 50 years! The Soucy banner was founded in 1967 and its affiliated companies specialize in the design and manufacturing of metal, rubber and plastic components for the motorsports, agricultural, industrial and defence vehicle sectors. Today, they are recognized as strategic suppliers of original equipment thanks to their technological innovations and the quality of their products. Soucy Baron | Soucy Belgen | Soucy Belgen Sainte-Claire | Soucy Caoutchouc | Soucy International | Soucy Logistique | Soucy Plastiques | Soucy Rivalair | Soucy Techno | Soucy USA | Shanghai Soucy Rubber | Kimpex