About the role
We're looking for a full-time Securicare Coordinator to support our healthcare security operations within the Vancouver Coastal Health (VCH) portfolio in Metro Vancouver!
In this role, you'll play a key part in keeping our operations running efficiently, from scheduling and staffing to onboarding and compliance. You'll support frontline healthcare security teams, work closely with site supervisors and managers, and help ensure a safe and high standard of service across VCH sites.
This is an excellent opportunity for someone who's organized, detail-oriented, and ready to take the next step in their operations and scheduling career within a fast-paced healthcare environment.
Compensation:
What you would do:
- Lead and manage staff scheduling across VCH sites, ensuring optimal coverage while minimizing non-billable overtime through strategic planning
- Manage and oversee hourly employee information changes and general communications
- Provide exceptional customer service to all clients, security professionals, prospective clients, and Securiguard representatives (via phone, email, and in-person)
- Oversees the organization and coordination of office operations and procedures
- Provide support to recruitment activities; ensure employees have site-specific training and certifications and support them through their onboarding process
- Work closely with site supervisors/managers for staffing, uniforms, certification, and supplies required for the site
- Ensure consistent communication across teams via phone, email, and in-person interactions
- Maintain detailed reporting on staffing levels, scheduling efficiency, and operational metrics
- Support general office coordination and administrative processes as required
- Perform additional duties as assigned by the Client Services Manager
What would you bring:
- 2+ years of experience in operations coordination, workforce scheduling, or similar roles
- Experience in high-volume or 24/7 scheduling environments is strongly preferred
- BC Security License is an asset
- Strong knowledge of Canadian employment standards and compliance best practices.
- Excellent written and verbal communication skills with strong stakeholder management ability.
- Highly organized with the ability to manage multiple priorities while maintaining confidentiality.
- Collaborative team player with strong judgment, composure, and attention to detail
- Diploma or certification in a relevant field would be considered an asset but is not required
What's In It for You
- Easy Commute: We're right beside the SkyTrain - seriously, look for us on Google Maps.
- Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
- Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
- TrainingGrowth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
- Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.
At Securiguard we believe in living and acting by our values: R.E.A.C.H.
Respect · Empathy · Accountability · Courtesy· Honesty.
Not the right fit? Search for Securicare Coordinator jobs in Burnaby, BC
About Securiguard
Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and has the largest and highest accredited K-9 detection and screening division in Canada.
With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4,000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.
We make people feel safe and inspire our staff to believe they can make a difference in everything they do. We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.
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About the role
We're looking for a full-time Securicare Coordinator to support our healthcare security operations within the Vancouver Coastal Health (VCH) portfolio in Metro Vancouver!
In this role, you'll play a key part in keeping our operations running efficiently, from scheduling and staffing to onboarding and compliance. You'll support frontline healthcare security teams, work closely with site supervisors and managers, and help ensure a safe and high standard of service across VCH sites.
This is an excellent opportunity for someone who's organized, detail-oriented, and ready to take the next step in their operations and scheduling career within a fast-paced healthcare environment.
Compensation:
What you would do:
- Lead and manage staff scheduling across VCH sites, ensuring optimal coverage while minimizing non-billable overtime through strategic planning
- Manage and oversee hourly employee information changes and general communications
- Provide exceptional customer service to all clients, security professionals, prospective clients, and Securiguard representatives (via phone, email, and in-person)
- Oversees the organization and coordination of office operations and procedures
- Provide support to recruitment activities; ensure employees have site-specific training and certifications and support them through their onboarding process
- Work closely with site supervisors/managers for staffing, uniforms, certification, and supplies required for the site
- Ensure consistent communication across teams via phone, email, and in-person interactions
- Maintain detailed reporting on staffing levels, scheduling efficiency, and operational metrics
- Support general office coordination and administrative processes as required
- Perform additional duties as assigned by the Client Services Manager
What would you bring:
- 2+ years of experience in operations coordination, workforce scheduling, or similar roles
- Experience in high-volume or 24/7 scheduling environments is strongly preferred
- BC Security License is an asset
- Strong knowledge of Canadian employment standards and compliance best practices.
- Excellent written and verbal communication skills with strong stakeholder management ability.
- Highly organized with the ability to manage multiple priorities while maintaining confidentiality.
- Collaborative team player with strong judgment, composure, and attention to detail
- Diploma or certification in a relevant field would be considered an asset but is not required
What's In It for You
- Easy Commute: We're right beside the SkyTrain - seriously, look for us on Google Maps.
- Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
- Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
- TrainingGrowth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
- Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.
At Securiguard we believe in living and acting by our values: R.E.A.C.H.
Respect · Empathy · Accountability · Courtesy· Honesty.
Not the right fit? Search for Securicare Coordinator jobs in Burnaby, BC
About Securiguard
Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and has the largest and highest accredited K-9 detection and screening division in Canada.
With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4,000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.
We make people feel safe and inspire our staff to believe they can make a difference in everything they do. We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.