Stratford/Perth - Employment Coach

Location:  Stratford/Perth

Work Hours:  37.5 hours per week

***Weekends and evenings may be required***

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Employment Type:  Full Time

Number of Vacancies:  1

Anticipated Start Date:  March 23, 2026

Anticipated Contract End Date: March 31, 2027

Deadline to Apply: March 13, 2026

Guaranteed Starting Annual Salary : $45,000.00

Total Rewards Package:

Time Away from Work for your Well-being - At the YMCA of Three Rivers, we recognize the importance of work-life harmony! All full time team members are entitled to earn 3 weeks of vacation and have the opportunity to earn more as length of service increases. To support your overall well-being, we also offer 12 well-being days that team members use for sick time off or to care proactively for yourself. Bereavement days are also available.

Wellness - The YMCA of Three Rivers is committed to the health and wellness of our teams. Full time employees receive…

• Well-being days that can be used as they are earned

• Access to an Employee (and Family) Assistance Program which provides free and confidential counselling, resources and services

• A free YMCA membership for yourself and your family which can be used to access our fitness centers

• Discounts on programs and services offered by the YMCA including child care services

Pension Plan - All full-time employees have the opportunity to participate in a group pension plan after two consecutive years of employment, employees contribute 5% of their gross earnings per pay which is matched by the Y. After three consecutive years of full-time service, participation in the YMCA pension plan is mandatory.

Healthcare and Dental Benefits - The YMCA of Three Rivers offers full time employees a comprehensive group benefit package (after 3-months from start date) that includes: Prescription drugs, Basic dental coverage, Professional services such as Registered Massage Therapist, Physiotherapist, Psychologist, Psychotherapist, Chiropractor and Naturopath, Vision care.

Are you an enthusiastic, goal-driven individual who thrives in a fast-paced, target-focused environment? Are you passionate about empowering others and fostering connections to create meaningful employment opportunities? Do you excel at building relationships, mentoring clients, and delivering impactful community programs? If this resonates with you, join us as an Employment Coach and make a lasting difference in the lives of our clients and community.

If this is you, join our team and make an impact in the lives of people in our community.

What you will do…

• Support clients accessing Employment Services at the YMCA of Three Rivers, Stratford location.

• Provide clients with guidance on job search strategies, resume writing, interview preparation, and networking.

• Assess clients’ strengths, skills, and potential barriers to employment.

• Develop individualized career and employment plans tailored to each client’s skills, goals, and needs, and monitor progress. Provide added support as needed.

• Provide financial supports as needed to clients for job searching activities, first day of work needs, and training, such as food safety handling.

• Act as a liaison between clients, employers, and support networks to facilitate successful employment outcomes.

• Ensure great customer service, communication, and professionalism to build strong relationships with clients, employers, and internal team members.

• Ensure accurate information is entered and uploaded in all required systems within 24 hours. This includes case notes, employment plan notes, financial information, referrals, employment coach activities, and follow-up information. Accurate and detailed case notes for both client and employer information are a vital part of this role.

• Attend and actively engage in various internal and external meetings, representing the YMCA for the purpose of case conferencing, professional development, community engagement and relationship building.

• Verify and ensure all systems are up to date and accurate, correct data incompatibilities and check outputs. Comply with data integrity and security policies on all systems.

• Maintain confidentiality of all client and employer information.

• Assume other duties as assigned.

What you will bring…

• Completion of a Community College degree/diploma in Human Services.

-2-3  years of experience in employment or social services.

• Computer proficiency in Microsoft Office, database systems, etc.

• Strong communication and interpersonal skills.

• The ability to communicate in a second language, preferably French. ​​​​

• This role requires regular travel across the region, which may not always be easily accessible through public transit.  The employee must be able to arrange their own transportation to these sites.  Valid G driver’s license and full time vehicle access is strongly recommended.

• Acceptable Police Check

• Strong organizational skills, attention to detail, and the ability to manage competing priorities.

What you will gain…

You will be part of and an organization that has a massive impact across our community. You will be joining a local organization, but you will also be a part of a global movement. Your work will have an impact and the community we all call home will be a little better every day because of you. We provide several continuous professional learning opportunities at no cost to you.

This role requires regular travel across the region, which may not always be easily accessible through public transit.  The employee must be able to arrange their own transportation to these sites.  A valid G driver’s license and full time vehicle access are strongly recommended.

Please note: As an organization committed to the safety and well-being of children, youth and other vulnerable populations, we prioritize the protection of those under our care. All employees must meet specific requirements, including obtaining a clear Police Vulnerable Sector Check and providing three professional references.

Applications..

If you are an external candidate interested in joining our team, please click the apply button below to create an application. Internal candidates can apply through the internal career center by clicking here . The posting will be open until March 13, 2026. However, we will begin reviewing applications as they arrive to find the right person for this opportunity.

The YMCA of Three Rivers proudly serves the communities of Guelph-Wellington, Stratford-Perth, and Waterloo Region. Our purpose is to make our diverse communities healthier and more vibrant. With dignity and respect, our programs and services inspire individuals to reach their full potential. Learn more about our history, mission, vision, and values here.

The YMCA of Three Rivers embraces diversity and is committed to creating an inclusive workplace, welcoming applications from all qualified persons. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation need known to the YMCA of Three Rivers. The YMCA of Three Rivers complies with the Employment Standards Act, Pay Equity Legislation and privacy laws.  In keeping with privacy laws, we are committed to protecting personal information by following responsible information handling practices.  For more information on the YMCA of Three Rivers’ commitment to privacy, please visit our website.

Please note that due to the large volume of applications received, only candidates being considered for the position will be contacted.

To explore additional career opportunities with the YMCA of Three Rivers, please visit our Career Page .