Title: Project Manager
Department: Operations
Reports To: Project Delivery Manager
Review Date: April 2026

Must be located in Calgary area, out of country applicants will not be considered

Position Summary

The Project Manager is accountable for the end-to-end delivery of assigned contract furniture projects from initiation through installation, close-out, and invoicing.

This role serves as the central point of control for project execution, ensuring clear communication, defined responsibilities, and efficient workflow across all project participants. The Project Manager drives productivity, minimizes rework, and maintains a strong on-site presence to ensure projects are delivered on time, within budget, and to defined quality standards.

Key Responsibilities

Client & Account Servicing

• Act as the point of contact for all project communications
• Build and maintain strong client relationships, ensuring professional and consistent experience
• Manage client approvals, sign-offs, and formal documentation
• Coordinate communication between the client and all third parties (A&D firms, contractors, trades, IT, facilities, etc.)

Planning, Execution & Implementation

• Develop and manage project schedules, work plans, and logistics
• Lead coordination across Sales, Design, Operations, Warehouse, and Installation teams
• Maintain a strong on-site presence to validate conditions and monitor progress
• Oversee execution to ensure alignment with scope, timelines, budget, and quality standards
• Review technical drawings and specifications for accuracy and completeness
• Manage communication with manufacturers regarding production timelines, shipping, and special requirements

Installation Oversight

• Supervise on-site installation activities, ensuring work is completed accurately, and on schedule
• Monitor installation progress and address issues in real time
• Ensure all field documentation is completed accurately and submitted on time

Project Administration & Close-Out

• Maintain accurate and comprehensive project historical documentation, including decisions, changes, and approvals

• Ensure consistent and timely written communication throughout project

• Track project progress, risks, and changes, ensuring alignment with contractual requirements

• Conduct project walkthroughs and develop punch lists

• Ensure timely resolution of deficiencies

• Confirm project completion and secure all required client sign-offs

• Manage final invoicing and close-out documentation, including lien releases and contractual requirements

Leadership & Team Support

• Provide guidance, training, and mentorship to Project Coordinators and Lead Hands
• Delegate tasks effectively to support project delivery
• Support process consistency and continuous improvement across project teams

Technical & Industry Knowledge

• Strong knowledge of contract furniture systems and/or demountable wall systems

• Understanding of building codes (ABC), product applications, and installation best practices

• Working knowledge of interior construction, design, and workplace environments Ability to interpret drawings, floor plans, specifications, and schedules

Minimum Qualifications

• Proven experience in systems furniture installations is an asset
• Strong understanding of installation processes across multiple manufacturers
• Experience in a client facing leadership role
• PMP designation is an asset
• Ability to respond to phone calls outside regular working hours when required
• Ability to read and interpret technical drawings and specifications
• Comfortable working in both office and field environments
• Ability to lift and handle materials (up to 40 lbs) when required
• Valid Class 5 Alberta Driver’s License (or equivalent) and access to a personal reliable vehicle
• Must obtain and maintain Criminal Record Check (CRC) clearance and complete pre-access screening requirements as required
• Proficient Excel and Microsoft products
• Experience in ERP systems and PM Software

Skills & Competencies

• Strong communication and management skills
• Ability to influence, coordinate, and align cross-functional teams
• High attention to detail and commitment to accuracy
• Strong problem-solving skills in complex, fast-paced environments
• Ability to manage multiple projects and deadlines simultaneously
• Professionalism and sound judgment in high pressure client-facing situations