Pfaff Leasing Sales Representative

Lithia Canada Leasing, Woodbridge, ON L4K 8R1

Pfaff Leasing Sales Representative

This position is responsible to assist customers by completing a needs analysis, followed by a search for suitable inventory, products and leasing/financing options that best fit their needs. Provide a peer-to-peer customer-driven sales style that builds relationships, engages and motivates customers in an authentic, transparent experience.

Location: Woodbridge, ON

Compensation Range: Estimated earnings are between $5,000 - $8,000 a month.

What You’ll Do

As a key member of our sales and finance team, you’ll serve as a trusted advisor to customers while driving new business through strong relationships and knowledgeable guidance.

• Welcome, engage, and assist every customer who visits or contacts Pfaff Leasing
• Guide customers through the lease and finance process, including identity verification, credit applications, and payment discussions
• Clearly explain lease and finance structures, benefits, terms, fees, cost of ownership, and lease‑end options
• Review sales agreements to ensure accuracy of vehicle details, options, and pricing
• Prepare, initiate, and process lease and loan documentation accurately and efficiently
• Collaborate with external dealers to secure required documentation for lease and conditional sales contracts
• Ensure the collection of all required finance and insurance fees
• Educate customers on equity, depreciation, and all available payment or purchase options
• Build and maintain long‑term customer relationships by supporting clients throughout the full term of their lease
• Proactively manage a lease maturity portfolio by contacting customers prior to lease‑end and presenting tailored options
• Facilitate lease buyouts, takeovers, and vehicle re‑leases at any point during the lease term
• Prospect and network within the community and with independent dealers to generate leads and referral business
• Develop and work toward individual sales goals and objectives
• Maintain a strong prospect development system using the dealer database, phone outreach, visits, and referrals
• Continuously improve customer satisfaction by encouraging repeat and referral business
• Stay compliant with all company policies, departmental procedures, and federal and provincial regulations
• Participate in product knowledge and sales training as requested
• Maintain a clean, organized work environment and follow safe work practices

What We’re Looking For

• OMVIC Certification (Required)
• 2–3 years of experience in vehicle retail sales
• Valid driver’s license with a clean driving record
• Strong comfort with technology and business systems
• A genuine passion for automobiles
• Excellent interpersonal, written, and verbal communication skills
• Proven sales ability with a commitment to structured sales processes and goals
• Strong networking skills with the ability to build lasting customer relationships
• Exceptional problem‑solving and conflict‑resolution skills
• A self‑starter who thrives in a fast‑paced, performance‑driven environment

This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. I understand and acknowledge my duties and responsibilities as described in the following job description.