Solution Manager Product Delivery - Power Platform
Top Benefits
About the role
Job Posting
Job Title /
Solution Manager Product Delivery - Power Platform
Titre du poste
Location /
Toronto - Unilingual
Région
Job ID /
19044
Full or Part Time /
Numéro de poste
Full-Time
Temps plein ou partiel
Date Opened /
04/23/2026
Regular Shift /
Date de début
Regular Shift
Quart de jour
Date Closed /
05/08/2026
Date de clôture
Reg or Temp /
Regular
Régulier/temporaire
About the Workplace Safety and Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.
At the WSIB, you’ll have the opportunity to:
- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing
You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.
Salary Grade: N08 From: $106,400.00 To: $133,000.00
Job Summary:
Are you passionate about delivering business value through modern Microsoft technologies? We are seeking a Solution Manager, Product Delivery – Power Platforms to join our Microsoft Solutions Team. This is an individual contributor role focused on leading the delivery and governance of applications built with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Dataverse), SharePoint (SPFx), and ASP.NET.
You will develop solution designs, oversee application backlogs, and coordinate the software delivery lifecycle. You will also act as a key point of contact for project and operational delivery, supporting the project manager and other developers, while influencing both strategic and tactical plans for the assigned portfolio.
Major Responsibilities:
Operations and governance oversight
- Lead the product delivery team and manage a portfolio of applications to ensure high quality, reliability, and compliance.
- Oversee the backlog of work, including incidents, enhancements, and service requests.
- Manage IT staffing and sourcing strategies based on project needs and required skills.
- Conduct internal and external audits, address compliance gaps, and identify optimization opportunities.
- Monitor and manage technology and resource capacity, looking for efficiency improvements.
- Oversee documentation, project plans, business cases, and financial/resource estimates.
- Support technical solutions for major projects, remove obstacles, and provide guidance.
- Collect requirements from clients and stakeholders, and make recommendations for project delivery.
- Manage supplier contracts, ensuring compliance, quality, and timelines.
- Ensure all components meet the WSIB IT standards and use consistent methods for cost and resource estimates.
- Transition practices and solutions from project to operational state.
Business and strategy
- Shape short and long-term plans for the product delivery team and applications, contributing to divisional strategies.
- Manage relationships with outsourced and managed suppliers, ensuring continuity and service improvements.
- Create tactical and strategic plans, allocate resources, and align the team to business goals.
- Identify and lead continuous improvement initiatives, including automation and reducing manual work.
- Mitigate risks to prevent service interruptions.
- Develop and manage budgets, forecasts, and financial tracking for the application portfolio.
- Support business cases and procurement strategies for new technologies and services.
- Prepare executive reports on status, achievements, risks, and financials for management.
People
- Identify skills and capabilities needed for recruitment and ongoing team development.
- Provide ongoing input on staffing and team composition.
- Mentor team members, offering advice and guidance for day-to-day work and larger initiatives.
- Foster a positive and collaborative team culture.
- Continuously seek feedback to improve personal and team performance.
- Engage in self-development to stay current with new technologies and practices.
External stakeholders
- Participate in management committees to ensure supplier services meet expectations and timelines.
- Hold vendors and suppliers accountable to service level commitments and maintain strong relationships with the WSIB.
- Monitor and recommend improvements to governance frameworks.
- Manage supplier contracts, ensuring quality and timely delivery.
- Track supplier progress on improvement and compliance initiatives.
- Assess whether work should be done by external suppliers or internal resources.
Internal stakeholders
- Engage with IT Client Engagement, Service Delivery Managers, Directors, and other internal groups to build positive relationships and clear communication.
- Gather client feedback and address any gaps in service delivery.
- Manage issue resolution and share results across the WSIB ITC organization.
- Provide system and financial consumption information, and recommend ways to optimize outsourced and managed services.
Job Requirements:
- Microsoft Power Platform certifications (PL-400, or PL-600) are highly desirable.
- Minimum 2 years of hands-on technical and implementation experience with Microsoft Power Platform, SharePoint, or ASP.NET.
- 7+ years of experience in end-to-end Power Platform solution implementation, system administration, and production support within multi-tiered developer environment including experience with Dataverse
- Demonstrated success in improving IT service delivery and leading complex IT projects involving both internal and external stakeholders.
- Bachelor’s degree in Science, Technology, Engineering, Math is a strong asset.
- Relevant industry certifications (PMP, Scrum, SAFE, Agile) are a strong asset.
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.
This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2026.
Not the right fit? Search for Solution Manager Product Delivery jobs in Toronto, ON
About Workplace Safety and Insurance Board
We're here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information.
We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario.
The work we do at the WSIB is meaningful and challenging, and it makes a difference to the people of Ontario. We value integrity, reliability and fairness, and we embrace the diversity of the people we work with and serve.
Nous sommes là pour vous aider. Lorsqu'une personne subit une lésion professionnelle ou contracte une maladie au travail, nous réagissons rapidement pour lui fournir des prestations pour perte de salaire, une protection médicale et du soutien en vue de son retour au travail. Nous sommes financés par les entreprises, auxquelles nous offrons une assurance collective sans égard à la responsabilité et l'accès à des renseignements sur la santé et la sécurité concernant les divers secteurs d'activité.
Nous sommes l'un des plus grands organismes d'assurance en Amérique du Nord, couvrant plus de cinq millions de personnes dans plus de 300 000 lieux de travail en Ontario. À la WSIB, notre travail est productif et important. Il a un effet direct sur la vie des Ontariennes et Ontariens. Nous valorisons l'intégrité, la fiabilité et l'équité ainsi que la diversité des gens que nous servons et avec lesquels nous travaillons.
Similar jobs you might like
Solution Manager Product Delivery - Power Platform
Top Benefits
About the role
Job Posting
Job Title /
Solution Manager Product Delivery - Power Platform
Titre du poste
Location /
Toronto - Unilingual
Région
Job ID /
19044
Full or Part Time /
Numéro de poste
Full-Time
Temps plein ou partiel
Date Opened /
04/23/2026
Regular Shift /
Date de début
Regular Shift
Quart de jour
Date Closed /
05/08/2026
Date de clôture
Reg or Temp /
Regular
Régulier/temporaire
About the Workplace Safety and Insurance Board (WSIB)
We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.
At the WSIB, you’ll have the opportunity to:
- explore many career paths and follow your passion
- continuously learn and grow professionally
- be recognized for the great work you do
- participate in programs that support your health and wellbeing
You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.
Salary Grade: N08 From: $106,400.00 To: $133,000.00
Job Summary:
Are you passionate about delivering business value through modern Microsoft technologies? We are seeking a Solution Manager, Product Delivery – Power Platforms to join our Microsoft Solutions Team. This is an individual contributor role focused on leading the delivery and governance of applications built with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Dataverse), SharePoint (SPFx), and ASP.NET.
You will develop solution designs, oversee application backlogs, and coordinate the software delivery lifecycle. You will also act as a key point of contact for project and operational delivery, supporting the project manager and other developers, while influencing both strategic and tactical plans for the assigned portfolio.
Major Responsibilities:
Operations and governance oversight
- Lead the product delivery team and manage a portfolio of applications to ensure high quality, reliability, and compliance.
- Oversee the backlog of work, including incidents, enhancements, and service requests.
- Manage IT staffing and sourcing strategies based on project needs and required skills.
- Conduct internal and external audits, address compliance gaps, and identify optimization opportunities.
- Monitor and manage technology and resource capacity, looking for efficiency improvements.
- Oversee documentation, project plans, business cases, and financial/resource estimates.
- Support technical solutions for major projects, remove obstacles, and provide guidance.
- Collect requirements from clients and stakeholders, and make recommendations for project delivery.
- Manage supplier contracts, ensuring compliance, quality, and timelines.
- Ensure all components meet the WSIB IT standards and use consistent methods for cost and resource estimates.
- Transition practices and solutions from project to operational state.
Business and strategy
- Shape short and long-term plans for the product delivery team and applications, contributing to divisional strategies.
- Manage relationships with outsourced and managed suppliers, ensuring continuity and service improvements.
- Create tactical and strategic plans, allocate resources, and align the team to business goals.
- Identify and lead continuous improvement initiatives, including automation and reducing manual work.
- Mitigate risks to prevent service interruptions.
- Develop and manage budgets, forecasts, and financial tracking for the application portfolio.
- Support business cases and procurement strategies for new technologies and services.
- Prepare executive reports on status, achievements, risks, and financials for management.
People
- Identify skills and capabilities needed for recruitment and ongoing team development.
- Provide ongoing input on staffing and team composition.
- Mentor team members, offering advice and guidance for day-to-day work and larger initiatives.
- Foster a positive and collaborative team culture.
- Continuously seek feedback to improve personal and team performance.
- Engage in self-development to stay current with new technologies and practices.
External stakeholders
- Participate in management committees to ensure supplier services meet expectations and timelines.
- Hold vendors and suppliers accountable to service level commitments and maintain strong relationships with the WSIB.
- Monitor and recommend improvements to governance frameworks.
- Manage supplier contracts, ensuring quality and timely delivery.
- Track supplier progress on improvement and compliance initiatives.
- Assess whether work should be done by external suppliers or internal resources.
Internal stakeholders
- Engage with IT Client Engagement, Service Delivery Managers, Directors, and other internal groups to build positive relationships and clear communication.
- Gather client feedback and address any gaps in service delivery.
- Manage issue resolution and share results across the WSIB ITC organization.
- Provide system and financial consumption information, and recommend ways to optimize outsourced and managed services.
Job Requirements:
- Microsoft Power Platform certifications (PL-400, or PL-600) are highly desirable.
- Minimum 2 years of hands-on technical and implementation experience with Microsoft Power Platform, SharePoint, or ASP.NET.
- 7+ years of experience in end-to-end Power Platform solution implementation, system administration, and production support within multi-tiered developer environment including experience with Dataverse
- Demonstrated success in improving IT service delivery and leading complex IT projects involving both internal and external stakeholders.
- Bachelor’s degree in Science, Technology, Engineering, Math is a strong asset.
- Relevant industry certifications (PMP, Scrum, SAFE, Agile) are a strong asset.
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact talentacquisitioncentre@wsib.on.ca. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca.
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca. The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.
This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2026.
Not the right fit? Search for Solution Manager Product Delivery jobs in Toronto, ON
About Workplace Safety and Insurance Board
We're here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information.
We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario.
The work we do at the WSIB is meaningful and challenging, and it makes a difference to the people of Ontario. We value integrity, reliability and fairness, and we embrace the diversity of the people we work with and serve.
Nous sommes là pour vous aider. Lorsqu'une personne subit une lésion professionnelle ou contracte une maladie au travail, nous réagissons rapidement pour lui fournir des prestations pour perte de salaire, une protection médicale et du soutien en vue de son retour au travail. Nous sommes financés par les entreprises, auxquelles nous offrons une assurance collective sans égard à la responsabilité et l'accès à des renseignements sur la santé et la sécurité concernant les divers secteurs d'activité.
Nous sommes l'un des plus grands organismes d'assurance en Amérique du Nord, couvrant plus de cinq millions de personnes dans plus de 300 000 lieux de travail en Ontario. À la WSIB, notre travail est productif et important. Il a un effet direct sur la vie des Ontariennes et Ontariens. Nous valorisons l'intégrité, la fiabilité et l'équité ainsi que la diversité des gens que nous servons et avec lesquels nous travaillons.