About the role
The successful candidate will be accountable for the full Client care cycle for youth. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. A certified case manager is a plus.
Job Responsibilities:
- Accomplishes clients’ care by assessing client needs; developing, monitoring, and evaluating supporting plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
- Admits new clients by reviewing records and applications; conducting orientations.
- Determines clients’ requirements by completing intake interviews; determining need for medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, objectives and plans.
- Establishes support programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitors cases by verifying clients’ attendance; observing and evaluating and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
- Maintains clients’ records by reviewing case notes; logging events and progress.
- Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
- Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in results.
- Improves results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
- Meets budget by monitoring expenses; implementing cost-saving actions.
- Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Case Manager Skills and Qualifications:
- Documentation skills
- Analyzing information
- Decision making
- Research skills
- Verbal communication
- Written communication
- People skills
- Resolving conflict
- People management
- Integrity
- Connecting with youth
Education, Experience, and Licensing Requirements:
- Bachelor’s degree in related field
- 3+ years proven working experience in case management, including as a nurse, medical, mental health care manager or a related job.
- Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred
- Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years
- Must be over 21 years old
- Current license, certification or registration required
- Previous experience with psychological aspects of care with youth
- Effective communication skills
- Excellent organizational and time management skills
- Familiarity with professional and technical emerging knowledge
- Problem solving skills and ability to multi-task
- Compassionate with teamwork skills.
*********
Not the right fit? Search for Case Manager jobs in Calgary, AB
About Centre for Newcomers
The Alberta Association of Immigrant Serving Agencies (AAISA), is an umbrella organization that addresses the needs of newcomers to Alberta, the agencies that serve them, and the larger communities that welcome them.
AAISA has been active since 1980 and was incorporated in 1987. AAISA recognizes the importance of newcomers to the province of Alberta and the communities which they live.
Our member agencies play a vital role in assisting newcomers to reach their full potential and contribute to the overall success of Alberta's communities.
Similar jobs you might like
About the role
The successful candidate will be accountable for the full Client care cycle for youth. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. A certified case manager is a plus.
Job Responsibilities:
- Accomplishes clients’ care by assessing client needs; developing, monitoring, and evaluating supporting plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
- Admits new clients by reviewing records and applications; conducting orientations.
- Determines clients’ requirements by completing intake interviews; determining need for medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, objectives and plans.
- Establishes support programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitors cases by verifying clients’ attendance; observing and evaluating and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
- Maintains clients’ records by reviewing case notes; logging events and progress.
- Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
- Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in results.
- Improves results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
- Meets budget by monitoring expenses; implementing cost-saving actions.
- Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Case Manager Skills and Qualifications:
- Documentation skills
- Analyzing information
- Decision making
- Research skills
- Verbal communication
- Written communication
- People skills
- Resolving conflict
- People management
- Integrity
- Connecting with youth
Education, Experience, and Licensing Requirements:
- Bachelor’s degree in related field
- 3+ years proven working experience in case management, including as a nurse, medical, mental health care manager or a related job.
- Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred
- Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years
- Must be over 21 years old
- Current license, certification or registration required
- Previous experience with psychological aspects of care with youth
- Effective communication skills
- Excellent organizational and time management skills
- Familiarity with professional and technical emerging knowledge
- Problem solving skills and ability to multi-task
- Compassionate with teamwork skills.
*********
Not the right fit? Search for Case Manager jobs in Calgary, AB
About Centre for Newcomers
The Alberta Association of Immigrant Serving Agencies (AAISA), is an umbrella organization that addresses the needs of newcomers to Alberta, the agencies that serve them, and the larger communities that welcome them.
AAISA has been active since 1980 and was incorporated in 1987. AAISA recognizes the importance of newcomers to the province of Alberta and the communities which they live.
Our member agencies play a vital role in assisting newcomers to reach their full potential and contribute to the overall success of Alberta's communities.