Are you a night owl with an eye for detail and a passion for hospitality? Join our team at Chateau Nova Kingsway as a Night Auditor, where you’ll combine guest service excellence with behind-the-scenes accuracy to keep our hotel running smoothly.

This position is full time including weekends and holidays and the hours are 11:00 PM to 7:00 AM (overnight).

If the below description sounds like you, please apply online. No phone calls please, and in person resumes will not be accepted.

✨ What You’ll Do

• Welcome and assist guests with check-ins, check-outs, reservations, and inquiries—always delivering friendly, professional service.
• Handle guest concerns and resolve issues promptly, ensuring every stay ends on a positive note.
• Balance, verify, and audit hotel accounts, including room charges, food & beverage postings, deposits, and adjustments.
• Prepare and distribute end-of-day reports, ensuring accuracy across all departments.
• Support front desk operations, including wake-up calls, PBX, bell service, and guest messaging.
• Keep the front desk organized, clean, and ready for the next shift.
• Maintain security and follow hotel standards for hygiene, grooming, and safety.

What We’re Looking For

• High school diploma required; hospitality training or coursework is an asset.
• 1–2 years of hospitality experience preferred, with knowledge of POS systems or switchboard operations considered a plus.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to work independently overnight while staying guest focused.
• A positive, professional attitude with a passion for creating great guest experiences.

WORK ENVIRONMENT:
The work environment is an office setting, which has the following conditions: low noise environment; high traffic area for internally and external guests, exposure to office equipment such as photocopier, fax and telephone, potential exposure to theft and/or belligerent guests.

Nova Perks:

In addition to competitive wages, we offer:

• Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
• Friends & Family Rates at any of our locations
• Extended Health Benefits for full time employees
• Employee Discounts at the F&B Outlets

About us

• Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.

We thank all applicants for their interest in the Chateau Nova Kingsway, however, only those considered for an interview will be contacted.