Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Business and Commercial Lending Coordinator, you will support the full lending lifecycle by preparing loan documentation, maintaining and funding loans, and coordinating with frontline sales teams and external solicitors. Your work ensures loan applications, renewals, amendments, and payouts are completed with accuracy, compliance, and efficiency. We are looking for someone who is detail-focused, collaborative, and motivated to provide exceptional operational support to enable strong business member experiences.

This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Manager, Business and Commercial Banking Admin. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact:

• Processing business lending administration transactions including funding, loan maintenance, payouts, and payment postings
• Preparing accurate and timely security documentation for new loans, renewals, amendments, and related letters
• Liaising with internal teams and external solicitors to coordinate documentation, registrations, and funding
• Preparing and processing Letters of Credit, renewals, and associated fee transactions
• Setting up new and existing loans accurately, including auto-reviews, PAP amendments, and monitoring application completeness
• Administering and preparing reports for internal and external stakeholders
• Processing loan maturity renewals, draw requests, and CRM-related updates
• Applying organizational risk, compliance standards, policies, procedures, and controls to mitigate risk

What You’ll Bring to the Team:

• High School Diploma required; diploma or degree in Business Administration or related field
• 1-2 years of experience in financial services, preferably in commercial lending or loan administration
• Comfort working with MS Office applications, especially Word and Excel
• Experience using CRM or lending administration systems
• Demonstrated ability to work with a high degree of accuracy and attention to detail
• Strong verbal and written communication skills

Extra Skills That Set You Apart:

• Experience supporting business lending in a credit union environment
• Familiarity with Letters of Credit or Personal Property Registry processes
• Ability to troubleshoot documentation or loan discrepancies proactively

You’ll Thrive Here If You Are:

• Detail-oriented – You ensure accuracy and consistency in all documentation and loan administration tasks.

• A strong communicator – You collaborate effectively with internal partners and external legal professionals.

• A problem solver – You take initiative to identify issues and recommend solutions.

• Organized – You manage multiple tasks, priorities, and deadlines with confidence.

• Member-focused – You take pride in supporting seamless lending experiences.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary band for this role is $60,400 to $71,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.

• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.

• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.