Who you are

• The ideal candidate is a strong executor who partners with technical teams, cross functional partners, and business leaders, manages program governance end-to-end, and ensures technical solutions connect to business outcomes
• 4+ years leading enterprise technology program delivery, with demonstrated experience in IT infrastructure and operations (network engineering, systems engineering, identity management, endpoint/MDM management, SaaS and collaboration platform migrations, and/or IT service management)
• Ideal candidate also has experience supporting one of the following: M&A technology integrations, HCM platforms (Workday, Greenhouse), ERP implementations (Oracle Financials, Anaplan), CRM rollouts (Salesforce), security tool deployments, or privacy compliance initiatives
• Experience executing full-cycle technology transformations from design through implementation, change management, and operational handoff
• Strong executive communication skills with ability to support executive level communications and translate complex technical and regulatory requirements into business context
• Demonstrated experience managing technology vendors, and experience tracking and reporting on program budgets in partnership with finance stakeholders
• Track record coordinating cross-functional teams across IT, Engineering, Security, Privacy, Finance, People, and data operations
• Business acumen with the ability to support planning discussions and contribute recommendations that align with key business partner needs
• Ability to understand strategic goals and translate them into tactical execution plans
• Support AI and automation initiatives by identifying opportunities to leverage AI for process optimization and continuous improvement

What the job involves

• We believe that our people are our greatest asset, and the technology that supports them is crucial to our success
• Within Corporate Engineering, IT, Privacy and Security teams, we’re focused on partnering with our business customers and stakeholders to elevate their impact to game-changing status
• Our strategic initiatives, formulated through our customer-obsession culture, deliver the technology they need to increase their velocity and impact
• We are seeking a Tech Ops Program Manager to drive delivery of high-impact initiatives across Corporate Engineering, IT, Privacy and Security
• Execute end-to-end program delivery for technology initiatives such as IT infrastructure transformations (network engineering, systems engineering, identity management, and/or IT service management), financial technology transformations (Oracle, Anaplan), people technology transformations (Workday, Greenhouse), sales technology rollouts (Salesforce), privacy compliance programs (GDPR, CCPA), and security implementations
• Support and contribute to strategic planning sessions and cross-functional prioritization with Corporate Engineering, IT, Privacy and Security leadership teams to align program roadmaps with business objectives
• Manage program governance through biweekly and monthly strategic initiative reviews, risk assessments, and executive reporting that drives accountability and informed decision-making
• Coordinate cross-functional program teams spanning engineering, IT operations, security, privacy, compliance, and business stakeholders to ensure seamless program delivery
• Support enterprise technology lifecycle management including vendor selection, contract negotiations, system integrations, and sunset/migration planning
• Partner with finance and strategy teams to manage program budgets and track ROI

Benefits

• Great medical, dental, and vision insurance options
• Mental health benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
• Family building benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program