##Join Our M-Club Server Team

Are you passionate about delivering personalized, high-touch service in an exclusive guest environment? The Kingston Marriott Hotel is looking for an M-Club Server who takes pride in creating welcoming experiences, maintaining impeccable standards, and providing fast, courteous food and beverage service to our Marriott Bonvoy elite guests. If you enjoy working in a refined setting where service truly matters, this role is for you.

###Who We Are

Easton’s Group of Hotels is one of Canada’s leading hospitality organizations, known for award-winning developments and a people-first culture. Our success is built on strong values, exceptional service, and creating meaningful career opportunities for our associates.
Easton’s Group of Hotels believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). We are committed to fostering an inclusive workplace that reflects the communities we serve.

###The Marriott Connection

As part of the Marriott brand, we proudly deliver world-class hospitality guided by global standards, consistency, and care. Marriott offers unmatched training, development programs, and career mobility within one of the most respected hotel brands in the world.

###Why Join Us

• Competitive wages
• Health and dental benefits, RRSP options, and wellness days
• Endless discounts with brands such as Apple, Shell, Ninja, Shark, Dyson, PC Optimum, home and car insurance, and many more
• Career growth opportunities within Marriott’s global network
• A professional, inclusive, and supportive team environment

###Job Overview

The M-Club Server provides fast, courteous, and attentive food and beverage service to guests while ensuring the highest standards of presentation, cleanliness, and service quality in the M-Club Lounge. This role plays a key part in delivering an elevated experience for Marriott Bonvoy elite guests.

###Duties and Responsibilities

• Greet all guests warmly and take food and beverage orders promptly and professionally.
• Prepare and serve food and beverages according to established health, safety, and presentation standards.
• Ensure food quality, freshness, and consistency throughout service periods.
• Clear and clean tables efficiently; wipe down tables, chairs, walls, windows, mirrors, and floors as required.
• Perform opening, closing, and side-work duties to ensure the lounge remains clean, stocked, and organized.
• Maintain assigned service stations throughout the shift.
• Alert Outlet Management of any service, safety, or guest concerns and assist with service recovery as required.
• Process guest payments and transactions in accordance with cash and charge procedures when applicable.
• Promote teamwork and quality service through effective communication with kitchen staff, supervisors, and other departments.
• Perform other duties as assigned while following all Company and Marriott Brand Standards.

###Qualifications and Requirements

• Basic reading and writing skills required.
• Previous food service experience with general knowledge of restaurant or lounge operations preferred.
• Strong guest service skills with attention to detail.
• Ability to work independently and as part of a team.

###Physical Requirements

• Carrying or lifting items weighing up to 50 pounds.
• Remaining stationary for extended periods of time.
• Standing and moving about the restaurant and lounge areas.
• Handling food items, plates, trays, glasses, and service equipment.
• Frequent bending, stooping, and kneeling.

###Other

• Communication skills are used frequently when interacting with guests, kitchen staff, and supervisors.
• Reading and writing abilities are used when taking orders, completing logs, and handling paperwork.
• Basic math skills are required for handling cash and credit transactions.
• Alcohol awareness certification and/or valid food handler certification as required by provincial regulations.
• May be required to work nights, weekends, and holidays.
• Work Area: M-Club Lounge, Kitchen, and F&B service areas.

###Health and Safety

• Follow all safe work procedures outlined in departmental policies, including the use of personal protective equipment.
• Comply with all Occupational Health & Safety regulations in accordance with the Occupational Health and Safety Act and Ministry of Labour.
• Report all workplace injuries or illnesses immediately to a supervisor or manager.
• Participate in health and safety initiatives by bringing concerns to the Joint Health and Safety Committee.

###Accessibility Commitment (AODA)

Easton’s Group of Hotels and the Kingston Marriott are committed to providing an inclusive and accessible workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available throughout the recruitment process and during employment. We are dedicated to removing barriers and supporting our associates so everyone can fully participate and succeed in our workplace.