Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Senior Project Coordinator provides essential project management support within the Project Management Office (PMO), assisting with project charters, plans, budget activities, and the maintenance of the PMO repository. This role coordinates the collection and reporting of project status metrics, supports portfolio management processes, leads small-scale project activities, and drives process improvements to enhance PMO operations.

What you'll do

1. Support Project Managers in developing project artefacts using PMO tools.
2. Maintain the PMO repository, including project artefacts, knowledge management, and communication broadcasts.
3. Lead the collection of status metrics and develop the quarterly corporate portfolio report, highlighting variances and issues.
4. Assist with quarterly and ad-hoc project intake processes, portfolio inventory updates, and priority reporting.
5. Facilitate Lessons Learned and After Action Reviews with project teams.
6. Identify process gaps, recommend improvements, and update departmental process documentation.
7. Lead internal PMO improvement initiatives.
8. Support operational planning and budgeting activities for the branch, including forecasts and reporting.
9. Prepare ad-hoc presentations and communication materials for the PMO.
10. Coordinate department activities such as retreats, planning sessions, and service standards development.

What you'll bring to the table

1. Undergraduate degree in a relevant discipline such as Project Management, Business Administration, or equivalent combination of education and related experience.
2. Project Management designation (e.g., PMP or CAPM) preferred.
3. 3-5 years of related experience coordinating multiple projects and project management activities.
4. Experience developing and maintaining project management life cycle artefacts, including Gantt charts, status reports, budgets, and risk/issue logs.
5. Proficiency in MS Office Suite, including advanced skills in MS Project, Excel, PowerPoint, and MS Visio.
6. Ability to quickly learn and use new technologies such as SharePoint and Enterprise Project Management tools.
7. Strong written and oral communication skills.
8. Excellent organizational and time management abilities.
9. Ability to work independently with minimal supervision.
10. Experience identifying and improving standard operating procedures and processes.
11. Knowledge of the healthcare industry is an asset.
12. Familiarity with Information and Data Warehouse systems is an asset.
13. Must comply with all CIHI workplace policies, including privacy and confidentiality.
14. Fluency in English is required, bilingualism in both official languages is an asset.

Closing Statement

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

As part of CIHI’s applicant screening process, we complete a comprehensive pre-employment background check for all potential hires. This includes a criminal record check, credit report, social media, and education verification.

Employment Equity

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.