Data Analyst, Customer Insights — New Grad

Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step and accelerating your route to the best job outcomes. The New Grad Data Analyst will help understand the needs and behaviors of job seekers by analyzing data, customer feedback, and research findings to improve customer satisfaction and retention. Why Join Us • Build real, production AI agents used by real users • High ownership and impact • Work at the intersection of AI, agents, and product • Shape how people experience AI-driven job search Responsibilities • Analyze customer behavior, engagement, retention, and satisfaction • Combine quantitative data with surveys and support feedback • Build customer segments, dashboards, and recurring reports • Identify recurring pain points and unmet customer needs • Measure the impact of customer-experience initiatives • Present findings and recommendations to cross-functional teams Qualification Required • Recent graduate in Data Science, Statistics, Economics, Psychology, Business, or a related field • Strong SQL and spreadsheet skills • Understanding of statistics and customer-behavior analysis • Strong written and verbal communication skills • Ability to work effectively in a remote environment Preferred • Experience with surveys, segmentation, or customer research • Familiarity with Python, Tableau, Looker, or product analytics tools • Experience analyzing support, CRM, or user-feedback data • Interest in consumer technology and AI products

Analyze customer behavior, engagement, and retention to improve satisfaction and identify unmet needs. Build dashboards and reports to present findings and recommendations to cross-functional teams.

Requires a recent graduate in Data Science, Statistics, Economics, Psychology, Business, or a related field. Must possess strong SQL, spreadsheet, and statistical analysis skills with the ability to work remotely.

• SQLSouhaitée
• TableauSouhaitée
• PythonSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• SQL
• Spreadsheet skills
• Statistics
• Customer-behavior analysis
• Written communication
• Verbal communication
• Python
• Tableau
• Looker
• Product analytics
• Customer segmentation
• CRM analysis

• Data & Analytics
• Technology
• Software
• Engineering
• Customer Service & Support

Formation minimale

Baccalauréat

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level