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Détails du poste

Description Actively hiring in Western Canada, based in Calgary / Edmonton Helm is a fast-growing company that is seeking dealer consultants for Stellantis dealership service departments across the United States & Canada. This position will work directly with Chrysler, Dodge, Jeep, and RAM dealerships to implement service strategies with dealership personnel to grow the Express Lane Service Program. As a member of our team, you will implement, train, and monitor dealers on express lane services in assigned territory dealerships. Helm is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Helm benefits: Medical, dental, & vision benefits, company paid life insurance, generous PTO, and paid holidays. Requirements Develop training presentations and deliver on-site dealership training of express lane processes and services Install both basic and advanced express lane processes and services Coach and counsel dealership personnel Demonstrate strong organizational and scheduling skills to manage time and training effectively Work cooperatively with decision-makers at all levels of dealership management to increase objectives, including but not limited to: Express Service processes, Customer Retention and Dealer profitability Assist dealers with improving Lube Oil Filter (LOF) and Multi-Point Inspection (MPI). Track metric progress of assigned dealers within a geographic area of responsibility, while qualifying and evaluating new dealerships for service strategy implementation Experience of the Automotive Express Lane Dealer Consultants: Five plus (5+) years of experience with Service Program in OEM Dealer or Retail environment or equivalent experience. Technical skills: car and truck maintenance and repair On-Site Dealership Training Strong MS Excel and MS PowerPoint skills Ability to travel up to 80% with overnights required

Ce que vous ferez

The consultant will work directly with Stellantis dealerships to implement and monitor Express Lane service strategies. They are responsible for training dealership personnel on processes to improve customer retention and dealer profitability.

Exigences

Candidates must have at least five years of experience in an OEM dealer or retail service environment. The role requires strong technical knowledge of vehicle maintenance and the ability to travel up to 80% of the time.

Avantages

• Medical • Dental • Vision benefits • Company paid life insurance • Generous PTO • Paid holidays

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Training
• Coaching
• Counseling
• Organizational skills
• Scheduling
• MS Excel
• MS PowerPoint
• Automotive maintenance
• Automotive repair
• Service strategy implementation
• Customer retention
• Dealer profitability
• Lube oil filter
• Multi-point inspection
• Process improvement
• Microsoft Excel
• Customer Retention
• Dealership Management Systems
• Oil Filter
• Microsoft PowerPoint
• Presentations
• Time Management
• Service Strategy

Domaines d’emploi

• Consulting
• Sales
• Customer Service & Support
• Management & Leadership
• Retail
• Dealer Consultant
• Automotive Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives