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Détails du poste

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. Canadian Surgery Solutions , A division of Clearpoint Health Network is hiring a Clinic Coordinator. No of Position : 1 Position Summary The Clinic Coordinator is responsible for coordinating surgeon clinics with the Workers’ Compensation Board (WCB) Surgical Booking Coordinator(s), facilitating communication with healthcare professionals, patients and customers, ensuring compliance with applicable contracts, legislation and privacy requirements, including the Freedom of Information and Protection of Privacy (FOIP) framework, and supporting timely and efficient surgical cycle times. Key Responsibilities: * Coordinates the booking and communication of appointments, medical tests and assessment as directed by the physician and the WCB. * Manages and maintains surgical waitlists, ensuring accurate prioritization, timely patient follow-up, and efficient scheduling procedures. * Establish strong working relationships and continuous communication with the WCB Case Managers, physicians, nurses and diagnostic centers. * Conduct rigorous follow-up regarding client progress through physician referred testing and assessment processes and communicate outcomes to the customer within the established time frames. * Assist with the management of client medical records ensuring they are charted, organized and properly stored. * Conduct orientations for new medical staff including coaching to ensure customer service expectations are met and exceeded. * Educate other staff members to provide coverage on an occasional basis * Contribute to continuously identifying and developing process improvements for successful management of the program. * Implement new physician and diagnostic services as required. * Complete regular daily reporting to the WCB of VCS clinical outcomes Schedules anesthesiology consults. Qualifications: Education * High School Diploma * Graduate of a recognized Medical Office Assistant program preferred. * Medical Terminology course required. What you will bring: * 1-2 years current experience in a medical office setting. * Ability to function as a member of an interdisciplinary team. * Effective organization and interpersonal skills. * Possesses flexibility, reliability, initiative and sound judgement. * Possesses critical thinking and assessment skills. * Excellent written and verbal communication and presentation skills. * Strong organization skills. * Effectively adapt to continuously changing schedules and priorities. * Ability to analyze data, problem solve, make decisions and develop appropriate action plans. * Strong computer skills. * Track record for establishing and maintaining strong working relationships with clients, referral sources, the medical community and staff * Proven ability to take initiative on tasks, timelines and ensuring expectations are met. Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact [email protected] for further information. CLEARPOINT HEALTH NETWORK WILL ONLY CONTACT THOSE CANDIDATES BEING CONSIDERED FOR AN INTERVIEW. WE SINCERELY APPRECIATE YOUR INTEREST IN THIS OPPORTUNITY AND THANK YOU FOR YOUR APPLICATION. BY SUBMITTING YOUR RESUME, YOU AGREE TO CLEARPOINT HEALTH NETWORK SHARING YOUR INFORMATION WITH REPRESENTATIVES OF THE ORGANIZATION RESPONSIBLE FOR THE HIRING PROCESS. CLEARPOINT HEALTH NETWORK WILL KEEP YOUR RESUME ON FILE AND PROTECT YOUR PERSONAL INFORMATION IN ACCORDANCE WITH GOVERNING PRIVACY LEGISLATION.

Ce que vous ferez

The Clinic Coordinator manages surgical waitlists, coordinates appointments with physicians and the Workers' Compensation Board, and facilitates communication between healthcare professionals and patients. They also ensure compliance with privacy legislation, maintain medical records, and support process improvements within the clinical program.

Exigences

Candidates must have a high school diploma, with a preference for graduates of a Medical Office Assistant program and a required course in medical terminology. The role requires 1-2 years of experience in a medical office setting, strong organizational skills, and the ability to work effectively within an interdisciplinary team.

Compétences indiquées

• Analyse de données · Souhaitée
• Résolution de problèmes · Souhaitée
• Service à la clientèle · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Medical terminology
• Clinic coordination
• Surgical scheduling
• Patient communication
• Data analysis
• Problem solving
• Interdisciplinary teamwork
• Medical record management
• Waitlist management
• Reporting
• Critical thinking
• Customer service
• Staff orientation
• Organizational skills
• Interpersonal skills
• Computer literacy
• Follow-Up Care
• Organizational Skills
• Anesthesiology
• Management
• Medical Records
• Certified Hemodialysis Nurse
• Customer Service
• Communication
• Computer Literacy
• Critical Thinking
• T.38
• Interpersonal Communications
• Medical Office Procedures
• Medical Terminology
• Medical Testing
• Presentations
• Proactivity
• Coaching
• Surgery
• Verbal Communication Skills
• Workers' Compensation
• Scheduling
• Process Improvement
• Coordinating
• Prioritization

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support
• Clinic Coordinator
• Clinical Coordinator
• Health Service Managers
• Medical and Health Services Managers