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PERMANENT FULL-TIME POSITION IN NORTH VANCOUVER CLOSES: Open Until Filled BE PART OF SOMETHING MEANINGFUL The Squamish Nation is seeking a highly organized and detail-oriented Case Management and Admin File Clerk to join the Ayás Mén̓men Child and Family Services team within Nexwnínlhewá7nem Ch'áwch’aw People Services. Reporting to the Manager, Administration and Operations, this position plays a critical role in supporting child and family services through the management, organization, maintenance, and safeguarding of confidential client records. Acting as a central point of contact for case file administration, the Case Management and Admin File Clerk ensures that physical and electronic records are complete, accurate, compliant, and readily accessible to support the delivery of culturally grounded services to Indigenous children and families. This is an excellent opportunity for someone who enjoys administrative excellence, records management, collaboration, and making a meaningful contribution to the well-being of children, youth, and families in the community. WHAT YOU’LL DO * Maintain and organize physical and electronic files for guardianship, resource, and family services teams. * Create, retrieve, update, archive, and dispose of files in accordance with records management procedures and retention schedules. * Manage records within electronic case management systems, including ICM, MIS, and Mustimuhw. * Digitize and upload documentation to support accurate electronic recordkeeping. * Respond to requests for file retrieval, archived records, and file transfers. * Assist with troubleshooting file management issues and support staff in the use of case management systems. * Ensure all documentation is accurately labelled, current, and compliant with policies, legislation, and delegation standards. * Support quality assurance reviews and audits by maintaining inspection-ready files and records. * Coordinate file transfers and information sharing with MCFD and other authorized agencies while maintaining confidentiality. * Support the administration of FOIPPA requests and records-related inquiries. * Collaborate with managers, social workers, and administrative staff to ensure file compliance and operational effectiveness. * Incorporate Indigenous cultural protocols and support Ayás Mén̓men's mission of delivering culturally grounded services to Indigenous children and families. WHAT WE’RE LOOKING FOR * Grade 12 completion. * Diploma, certificate, or related post-secondary training in Administration or a related field. * Minimum one year of related experience in records management, filing, administrative support, or a similar role. * Intermediate proficiency with Microsoft Office and electronic records management systems. * Experience using MCFD systems such as ICM and MIS is considered an asset. * Exceptional attention to detail and commitment to accuracy. * Strong organizational and time management skills with the ability to manage competing priorities. * Excellent interpersonal and communication skills. * Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive information. * High level of professionalism, integrity, patience, and emotional intelligence. * Ability to work collaboratively in a fast-paced, team-oriented environment. * Knowledge and understanding of Sḵwx̱wú7mesh Úxwumixw history, culture, customs, land, and people is considered an asset. WHY WORK WITH US * Impactful Work – Be part of a team dedicated to serving the community through Na estétx̱ w sḵwálwen cht (Trust), Na estitkw sḵwálwen cht (Security), Na esḵw’úḵw’ulh sḵwálwen cht (Purpose) and Na eslhílhkw’is sḵwálwen cht (Belonging) * Professional Growth – We invest in our people with training, mentorship, and career development * Sḵwx̱wú7mesh Úxwumixw Values – Be part of an organization that values Úxwumixw (community/peoples), snew̓íyelh (guiding through teachings), wenáxws (respect) and inclusivity. As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we foster an environment that values diversity through the respect and appreciation of each person for their individual attributes. Salary: $53,788 - $67,235 Candidates are typically offered compensation between the beginning to the midpoint of the range. We [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=231d694d-cd50-4fb7-82a6-dd0773e68b38&ccId=9200976969580_2&lang=en_CA&selectedMenuKey=CareerCenter&jobId=525291]are committed to providing a fair and equitable package that reflects the value an individual brings to the organization. Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget. Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose

Ce que vous ferez

The Case Management and Admin File Clerk is responsible for maintaining, organizing, and safeguarding physical and electronic client records for child and family services. This role also involves digitizing documentation, managing file transfers, and supporting staff with case management system troubleshooting.

Exigences

Candidates must have a Grade 12 diploma and a post-secondary certificate or diploma in administration or a related field. At least one year of experience in records management or administrative support is required, along with intermediate proficiency in Microsoft Office.

Avantages

• Extended medical • Dental • Pension matching • Supplementary savings • Professional development budget

Compétences indiquées

• Saisie de données · Souhaitée
• Microsoft Office · Souhaitée
• Souci du détail · Souhaitée
• Gestion du temps · Souhaitée
• Assurance qualité · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Records management
• Administrative support
• Filing
• Data entry
• Microsoft Office
• Electronic records management
• Attention to detail
• Organizational skills
• Time management
• Communication skills
• Confidentiality
• Troubleshooting
• Quality assurance
• Collaboration
• Cultural competency
• Administrative Support
• Patience
• Record Keeping
• Professionalism
• Auditing
• Management Information Systems
• Management
• Case Management
• Child And Family Services
• Communication
• Digitization
• Records Management
• Emotional Intelligence
• File Management
• Information Sharing
• Mentorship
• Operations
• Quality Assurance
• Time Management
• Troubleshooting (Problem Solving)
• Team Oriented
• People Services
• Enthusiasm
• Detail Oriented

Domaines d’emploi

• Administrative
• Social Services
• Government & Public Sector
• File Clerk Assistant
• File Clerk
• Filing and Copying Clerks
• File Clerks