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Détails du poste

About Becklar Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented. Reasons You'll Love Working Here Fully paid, hands-on training - we'll teach you everything you need to know for the job. Starting pay of $16.50 an hour with the ability to grow with us Competitive tuition reimbursement and continued learning opportunities TONS of growth opportunities NO SALES or Surveys, just helping people and protecting property! A FUN team, company parties, work-life balance, weekly pay days, and more! What You'll Do Process video alarm signals quickly, accurately and professionally Provide a high level of detail through the ticketing process Learn and use new software to complete multiple tasks What We're Looking for?: 1+ year of customer service experience strongly preferred Strong attention to detail is a must Must be able to type, write, and speak English Must be able to use technology efficiently for an extended amount of time Minimum of 10 working hours per week Preferred Experience (but Not Required) 1 Year of phone customer service 1 Year of security experience Bilingual is a plus Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Be part of a team that keeps people and property safe! Join Becklar Video Monitoring Team!! What’s in it for you? At Becklar, we’re driven by a bold purpose: protecting people, property, and employees when it matters most. We work hard toward meaningful goals, but we believe great work happens when people feel supported, connected, and genuinely enjoy what they do. Life at Becklar is built on trust, teamwork, and moments that matter — and we back that up with benefits designed to support you both at work and beyond. Here’s a Snapshot Of What We Offer Competitive compensation and opportunities to share in our success Comprehensive health benefit plans to support you and your wellbeing 401(k) retirement plan with company contribution Inclusive parental leave designed to support all parents and caregivers Wellbeing and lifestyle perks to support personal growth, connection, and balance Generous PTO so you can recharge, give back, and take care of what matters most EEO Statement Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law. Even if you don’t match the job description, please reach out to us or follow us on any other social media to see potential jobs that match your skillset.

Ce que vous ferez

Process video alarm signals quickly, accurately, and professionally while maintaining detailed records through the ticketing system. You will also be responsible for learning and utilizing new software to manage multiple tasks efficiently.

Exigences

Candidates should have at least one year of customer service experience and strong attention to detail. Proficiency in English and the ability to use technology for extended periods are required.

Avantages

• Tuition reimbursement • Health benefit plans • 401(k) retirement plan • Parental leave • Paid time off • Training

Compétences indiquées

• Service à la clientèle · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Attention to detail
• Video monitoring
• Ticketing process
• Software proficiency
• Communication
• Security

Domaines d’emploi

• Security & Safety
• Customer Service & Support
• Technology