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Détails du poste

Organization- Hyatt Regency Toronto Summary Server (Part-time, weekend availability) Hyatt Regency Toronto At Hyatt Regency Toronto, we are passionate about creating exceptional dining experiences that bring people together. Located in the heart of downtown Toronto, our restaurant and lobby bar are known for outstanding guest service, quality food and beverage offerings, and a welcoming atmosphere. We believe our associates are our greatest asset. We foster a collaborative, respectful, and inclusive workplace where team members are supported in their professional growth and development. Whether you are beginning your hospitality career or looking to advance within the industry, we provide opportunities to learn, grow, and succeed. Why Join Us? Guest-first service culture Team-oriented and supportive environment Learning and development opportunities Diverse and inclusive workplace Commitment to health, safety, and employee well-being About the Role We are seeking an enthusiastic, professional, and customer-focused Server to join our Food & Beverage team. The successful candidate will provide exceptional food and beverage service while creating memorable experiences for guests in our restaurant and lobby bar. Position Details Position: Server Department: Food & Beverage – King Street Social Restaurant & Lobby Bar Reports To: Assistant Food & Beverage Services Manager Employment Type: Part-Time / Full-Time (as applicable) Compensation $17.60 per hour during probationary period $19.40 per hour upon successful completion of probation Key Responsibilities Provide prompt, courteous, and professional food and beverage service to guests. Take food and beverage orders accurately and efficiently. Recommend menu items, daily specials, and promotions to maximize guest satisfaction and sales. Maintain thorough knowledge of menus, ingredients, pricing, and beverage offerings. Ensure compliance with Smart Serve requirements and Ontario liquor regulations. Prepare and maintain dining areas, tables, and service stations. Process guest payments and follow established cash-handling procedures. Complete opening, side work, and closing duties as assigned. Maintain cleanliness and organization of work areas. Address guest inquiries and concerns professionally and escalate issues when necessary. Attend scheduled meetings and training sessions. Follow all company policies, service standards, and operational procedures. Perform other duties as assigned by management. Qualifications & Requirements Minimum 1 year of serving experience in a hotel, restaurant, or hospitality environment preferred. Smart Serve Certification required. Food Handler/Food Safe Certification is considered an asset. Post-secondary education in Hospitality, Tourism, or Food & Beverage Management is an asset. Strong customer service and interpersonal skills. Excellent verbal communication skills. Strong organizational and problem-solving abilities. Ability to work effectively in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays. Ability to lift up to 70 lbs (32 kg) when required. Health & Safety Responsibilities Work in compliance with the Occupational Health and Safety Act (OHSA ) and company safety policies. Use required Personal Protective Equipment (PPE) where applicable. Report hazards, incidents, injuries, and unsafe conditions promptly. Follow safe work procedures and participate in workplace safety initiatives. Work Conditions Fast-paced restaurant and bar environment. Frequent standing, walking, and carrying trays or service items. Regular interaction with guests, team members, and management. Evening, weekend, and holiday shifts required. Equal Opportunity Employer Hyatt Regency Toronto is committed to fostering an inclusive and accessible workplace. We welcome applications from all qualified individuals and are committed to providing accommodation throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA ). Accommodation is available upon request for candidates participating in all aspects of the selection process. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Ce que vous ferez

Provide professional food and beverage service to guests in the restaurant and lobby bar. Maintain dining areas and ensure compliance with liquor regulations and company service standards.

Exigences

Requires Smart Serve Certification and preferably one year of serving experience in a hospitality environment. Candidates must have flexible availability for evenings and weekends and the ability to lift up to 70 lbs.

Avantages

• Learning and development opportunities • Inclusive workplace • Health, safety, and employee well-being commitment

Compétences indiquées

• Service à la clientèle · Souhaitée
• Sens de l’organisation · Souhaitée
• Résolution de problèmes · Souhaitée
• Manipulation d’argent · Souhaitée
• Gestion du temps · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Interpersonal Skills
• Verbal Communication
• Organization
• Problem-solving
• Cash Handling
• Menu Knowledge
• Time Management

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support