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Détails du poste

Brandt is currently seeking a Service Manager for our Saskatoon Agriculture location. The Service Manager will be responsible for managing the sales and delivery of Agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics. Duties & Responsibilities Managing service workflow Enforcing standards, policies, and reporting practices are followed to established standards Development and management of the Service Department budget to meet financial and operational goals Preparing quotes for customer work orders; opening & closing work orders Inspect/operate customer equipment as part of resolving concerns/diagnostics Monitor service revenue and expenses monthly Ensure work is performed according to established safety and industry standards Reviewing employee performance against goals on an ongoing basis Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment

Ce que vous ferez

Manage the sales and delivery of agriculture equipment after-market support services, including diagnostics, repair, and replacement. Oversee the daily activities of the service team, manage the department budget, and ensure all work meets safety and industry standards.

Exigences

The candidate must be able to lead a high-performance service team through hiring, coaching, and mentoring. Experience in managing service workflows and financial operational goals within the machinery or agriculture sector is required.

Compétences indiquées

• Service à la clientèle · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Service Management
• Budget Management
• Workflow Management
• Performance Management
• Component Diagnostics
• Customer Service
• Staff Training
• Safety Compliance
• Quoting
• Resource Planning

Domaines d’emploi

• Agriculture
• Management & Leadership
• Manufacturing
• Trades
• Customer Service & Support