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Résumé du poste

The Shift Supervisor assists in the execution of daily restaurant operations and provides direction and training to staff. They are responsible for ensuring exceptional customer service and maintaining high standards during their shift.

Détails du poste

Discover What's Right For You! At Popeyes, it's not just about our Great Louisiana-inspired recipes but also about the passionate people who deliver exceptional service to our guests. Working with Popeyes * Friendly Environment & Flexible Schedule * Competitive Wages * Career Advancement & Growth Opportunities * Medical, Dental Benefits & Meal Benefits * Employee Engagement and Appreciation Program Working for Popeyes will provide you with the opportunity to learn all about quick service restaurants and grow within our company. Popeyes Louisiana Kitchen is looking for Food Service Shift Supervisors (395 Heritage Drive SE, Calgary, AB T2H 2Y1) Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities. Our Supervisors report directly to the restaurant manager and are responsible for running a smooth shift while contributing their time towards the goal of the restaurant. You will be responsible for training and grooming employees and ensure that exceptional service is delivered to our guests. Address: 395 Heritage DR SE, Calgary AB, T2H 1M8 What to expect in your role as a Shift Supervisor * Passion for the kitchen, serving guests and for producing great products every day. * Strong communication and interpersonal skills, both written and oral. * Must be able to work a flexible schedule including opening, closing, weekends and holidays. * Exceptional Customer service skills – able satisfy and exceed guest expectation * Ability to multi-task in a fast-paced environment in the kitchen and restaurant * Must work well within a restaurant team culture. * Must be able to work with minimal supervision and have a strong initiative. * A positive and team-oriented attitude. * You must be able to perform efficiently during high volume peak periods. * Must be eligible to work in Canada Past Industry Experience that would translate to success in this role: Crew Member, Customer service, Fast Food, New store opening, back of house, Cashier, Prep. For your success, you will receive certified training from Popeyes which will allow you to carry out tasks under Popeyes Standards & Procedures. Soft skills required: Passion for food and service, professional, positive attitude, good work ethics, time management, ability to take initiative and multi-task. Previous management, customer service and food experience is an asset. Be part of a growing company with a fun loving & passionate work environment.

Ce que vous ferez

The Shift Supervisor assists in the execution of daily restaurant operations and provides direction and training to staff. They are responsible for ensuring exceptional customer service and maintaining high standards during their shift.

Exigences

Candidates must have strong communication skills and the ability to work in a fast-paced, high-volume environment. A flexible schedule including weekends and holidays is required, along with eligibility to work in Canada.

Avantages

• Medical benefits • Dental benefits • Meal benefits • Employee engagement and appreciation program

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• Operations Management · Souhaitée
• Leadership · Souhaitée
• Salubrité alimentaire · Souhaitée
• Communication · Souhaitée
• Multi-Tasking · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Customer service
• Staff training
• Operations management
• Communication
• Multi-tasking
• Time management
• Teamwork
• Problem solving
• Food safety
• Initiative
• Conflict resolution
• Management
• Operations
• Ethical Standards And Conduct
• Restaurant Operation
• Interpersonal Communications
• Customer Service
• Positivity
• Time Management
• Proactivity
• Multitasking
• Employee Engagement
• Team Oriented
• Food Services
• Restaurant Management

Domaines d’emploi

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Retail
• Shift Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers