Posting Title

CLK 09R - Office Assistant

Position Classification

Clerk R9

Union

GEU

Work Options

Hybrid

Location

Multiple Locations, BC CA (Primary)
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA

Salary Range

$29.9434 - $33.7566 hourly

Close Date

5/7/2026

Job Type

If and As When Needed

Temporary End Date

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

Provincial Centralized Screening

Job Summary

The Team

You’ll be joining the PCS Admin Team, an established and supportive group made up of 10 full-time permanent office clerks and 7 auxiliary office clerks, guided by 3 office managers. This team works closely with office managers, child protection social workers, team leaders, and support workers to provide essential administrative support to the provincial child protection screening program 24/7. We value collaboration, flexibility, and mutual support, and take pride in creating an inclusive workplace where everyone’s contributions help ensure the program runs smoothly and reliably for the communities we serve.

The Role

As an Office Assistant, you’ll play an important role in providing administrative support that helps ensure timely access to MCFD services for children, youth, and families across the province. Your daily work has a direct and meaningful impact on citizens of BC, supporting critical child protection services in a respectful, inclusive, and equitable way. This opportunity offers flexible shifts, a supportive team environment, potential for telework, and the chance to make a real difference in people’s lives while building valuable public service experience.

Qualifications:
Education and Experience Requirements

• Secondary school graduation or equivalent (for example, GED). An equivalent combination of education and experience may be considered.
• Minimum 1 year administrative/reception/clerical experience in an office environment.
• Experience responding to general inquiries in person, via e-mail and over the phone.
• Experience using Microsoft 365 tools, such as MS Teams, Outlook, Word, Excel, Sharepoint

Preference may be given to candidates who:

• Have post-secondary education (coursework/certificate/diploma) in a field related to Office Management or Administration
• Have more than 2 years administrative/reception/clerical experience in an office environment
• Have experience with ICM (Integrated Case Management software)
• Have finance experience (e.g. checking invoices for accuracy, completing routine payment documents, liaising with other divisions to resolve client payment issues/problems/concerns)
• Self-identify as Indigenous (First Nations, Métis or Inuit) with the required combination of education and experience

For questions regarding this position, please contact Amanda.Robertson@gov.bc.ca.

About this Position:

Positions available in Vancouver and Surrey.
This posting is for as and when auxiliary positions. Auxiliary employees must be available for work a minimum of two shifts per month– which may involve working days, evenings, graveyard shifts, and weekends.
Hours of work may be between 2 hrs to 8.75 hrs a shift, up to 70 hrs bi-weekly.
There is currently 3 Auxiliary (as and when required) Office Assistant opportunities available.
Hours range from zero hours per week to full time hours to accommodate training and operational requirements.
Shift work is required as follows: Provincial Centralized Screening office operates 24 hours per day, 7 days per week.
Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement and depending on a number of shift worked.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category

Administrative Services, Social Services