BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive impact on people’s lives. Recently recognized by the Deloitte Group as one of Canada’s Best Managed Companies – Platinum Standard, and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures, we pride ourselves on distinction.

Job Description:
The Regional HR Manageris responsible for meeting the business' HR needs of organization, in accordance with BEST's culture, mission, and values. Reporting to the Director of People & Culture, the role supports the planning, implementation and evaluation of BEST's human resources programs and initiatives throughout the organization.

Job Location: Coquitlam, BC
Salary Range: $80,000 - $85,000/ yearly

When you join the BEST team, you’ll enjoy:

• Flexible and hybrid work schedules for head office positions
• Competitive wages and benefits packages
• An excellent company culture, with access to educational grants and regular team events and celebrations
• Employee recognition and appreciation programs
• Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

Responsibilities & Duties:

• Meet regularly with Operations Team and corporate departments to provide support, guidance, coaching, education and direction with all HR matters, especially employee engagement, recruitment, performance management and labour relations matters.
• Maintain knowledge of the current and applicable federal and provincial labour laws, privacy, human rights and safety legislation.
• Monitor and advise on labour issues within each union group and assist in the creation or updating of the required internal policies and procedures.
• Promote, encourage and help foster a positive and cooperative labour relations environment amongst Union, management and employee groups.
• Identify training needs and assist in the development and delivery of in-house training programs to support the organization’s training and development needs for all levels of salaried staff.
• Assist with the maintenance and administration of compensation structure, succession planning and other HR programs.
• Manage, coach and mentor a team consisting of recruitment specialists, HR generalists and HR Coordinators
• Assist with complex investigations related to employee complaints, misconduct, and bullying & harassment and advise on appropriate corrective action to mitigate risk of escalation
• Prepare and maintain HR and recruitment metrics and KPIs, while using this data to propose recommendations for continuous improvement.
• Facilitate disciplinary action meetings & terminations.
• Review and analyze employee survey and exit interview results to identify and implement development proposal for areas of opportunity
• Assist in monitoring and management of BEST’s employee confidence line & other HR related company initiatives
• Oversee and manage recruitment to ensure open positions are filled in a timely manner
• Develop and lead employee rewards & recognition programs;
• Other duties as required to support business growth.

Skills Required:

• Excellent interpersonal & communication skills (written and verbal);
• Thorough understanding of Employment Standards, Human Rights, Occupational Health & Safety, & Privacy, and Labour laws in BC, AB, & ON;
• Previous Labour Relations experience considered an asset;
• Intermediate knowledge of MS Office;
• Ability to build and maintain rapport with internal and external stakeholders;
• Intrinsic ability to effectively analyze, plan, organize, prioritize, and meet deadlines;
• Multilingual ability considered an asset.

Education & Experience:

• Bachelors in business administration (major in HR preferred);
• Minimum 3 to 5 years previous related work experience;
• CPHR considered an asset;
• Valid driver’s license with an acceptable driving abstract;
• Acceptable security and criminal record check.

BEST is an equal opportunity employer that values diversity, encourages applicants of all backgrounds, and is committed to fostering an accessible environment for all individuals.

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