Company: Sovereign Insurance
Department: Claims
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

At Sovereign Insurance, a wholly owned subsidiary of The Co-operators General Insurance Company, we believe leadership is shaped by purpose, collaboration, and meaningful contribution. When you grow, we grow — your success crowns ours.

We value diverse perspectives, bold ideas, and people who lift others up. Here, your initiative matters, and your efforts help build the resilience of the Canadian businesses and communities we serve.

That shared commitment strengthens our culture and moves us forward — together. That’s the Crown Effect.

Our Claims Management Team is looking for a dynamic self-starter with a broad claims handling background. Utilizing previous experience and established corporate philosophies, policies, procedures and standards, the successful candidate will oversee a diverse portfolio of commercial liability and specialty lines claims including professional liability.

How you will create impact:

• Setting up and investigating claims as assigned within authority level, providing control and direction to adjusters, appraisers, and solicitors to ensure claims advance in a timely manner.

• Reviewing and interpreting the insurance policy wordings, loss information and drafting coverage letters as required.

• Maintaining extensive knowledge of insurance coverage, settlement methods, procedure, investigation methods, and creative negotiation skills and file management.

• Reporting on loss and expense reserves within established guidelines.

• Liaising, collaborating and maintaining good relationships with the underwriting team, submitting risk information where appropriate.

• Attend training, meetings and industry events as an individual and team contributor as needed.

To join our team:

• A minimum of 5-10 years claims experience with an emphasis on multi-line commercial lines claims.

• Previous experience handling commercial property and liability claims required

• Previous experience with equipment breakdown and professional liability claims is an asset.

• Previous experience with Guidewire in a paperless claims environment is beneficial.

• CIP, FCIP or working towards designation required.

How you will succeed:

• You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.

• You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.

• You are open and adaptable to changing conditions with a natural curiosity to explore and try new approaches.

• You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.

• A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.

• A holistic approach to your well-being, with physical and mental health programs and flexible work options.

• The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.

• A company that is committed to support the social, environmental and financial well-being of the lives, families and communities we impact.

Expected salary/hourly range $72,847 - $121,411

The salary amount for the successful candidate is determined by Sovereign in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.