Customer Experience Representative Jobs in Calgary, AB
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Calgary, AB
Customer Experience Representative (Onsite)
Customer Experience Representative (Onsite)
Customer Experience Representative
Customer Experience Representative
Customer Service Representative
Customer Service Representative
Customer Service Representative (Part Time)
Customer Service Representative (Part Time)
Sales Representative
Sales Representative
Inside Sales Representative (Temporary)
Inside Sales Representative (Temporary)
Customer Experience Coordinator
Customer Experience Coordinator
Store Technical Service Representative (Part Time)
Store Technical Service Representative (Part Time)
Customer Experience Specialist
Customer Experience Specialist
Customer Service Representative (Calgary - Sunridge)
Customer Service Representative (Calgary - Sunridge)
Outside Sales Representative
Outside Sales Representative
Customer Service Representative
Customer Service Representative
Customer Experience Associate- (Fixed Term Contract)
Customer Experience Associate- (Fixed Term Contract)
Sales Representative - Calgary AB
Sales Representative - Calgary AB
Outside Sales Representative
Outside Sales Representative
Representative, Customer Service
Representative, Customer Service
Sales Representative (Full-Time/Part-Time) -Fort McMurray, AB
Sales Representative (Full-Time/Part-Time) -Fort McMurray, AB
Customer Success Representative (Part Time)
Customer Success Representative (Part Time)
Customer Service Representative (Calgary South)
Customer Service Representative (Calgary South)
Field Sales Representative, Calgary, AB
Field Sales Representative, Calgary, AB
Customer Experience Representative (Onsite)
Top Benefits
About the role
Who we are:
At Upper Canada Forest Products, we’re more than a leading North American distributor of specialty wood products—we’re a team committed to professionalism, care, and creating spaces that enhance lives and the health of the planet. Founded on the principles of integrity and belonging, we’ve built an organization where your contributions truly matter.
Position: Customer Experience Representative
Location: Edmonton, AB
Employment Type: Full-time, Onsite
Vacancy: This posting is for an existing, currently open position.
Deliver the Difference with us:
As a Customer Experience Representative for Upper Canada Forest Products, you will have the opportunity to expand your skillset and enhance our overall customer experience.
The Customer Experience Representative’s responsibilities include supporting sales, promoting customer satisfaction, and establishing and growing a base of accounts that do not require direct visits from a Sales Representative. The Customer Experience Representative is expected to be independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers.
Your Role & Impact:
- Deliver exceptional and quality customer service to existing customers and clients.
- Handle inbound sales inquiries and customer inquiries.
- Process and enter sales orders.
- Resolve order-related issues (delays, credits, and returns).
- Collaborate with cross function teams (logistics, warehouse, andpurchasingto ensure overall operational success).
- Actively sell and grow an existing account base.
- Become a brand ambassador with a comprehensive knowledge of our products and specifications.
- Provide overall sales support to the outside sales team.
- Build andmaintainrelationships with vendors, suppliers, and other stakeholders to ensure seamless coordination and collaboration in support of fleet operations.
- Continuous Improvement:Identifyopportunities for process improvements and implement initiatives to enhance the overall effectiveness and efficiency of fleet operations.
What Makes You Stand Out:
- Driven,positive,and energetic individual.
- Ability to resolve problems and conflicts as they occur.
- Proven experience in sales and/or the building products industry.
- Passion for relationship building.
- Ability to work in afast paced,team drivenenvironment.
- Hard working and entrepreneurial.
Why Join Upper Canada Forest Products?
- People First Culture: We stand proudly for our people, supporting success through career advancement, continuous learning, and a collaborative environment.
- Competitive Rewards: Enjoy competitive pay, comprehensive family benefits, tuition reimbursement, and programs designed to support not only you but your family as well.
- **Growth & Innovation:**Join a company that champions innovation and sustainability—where your ideas drive progress and help shape the future.
- **Purpose-Driven Work:**Our mission is simple:Deliver the Differenceto our customers when they need it, by people who know and care. Every role here makes a real impact on our customers and local communities.
AI Usage & Disclosure: This recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, or selecting candidates
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About Upper Canada Forest Products
Upper Canada Forest Products is Canada's premier distributor of specialty wood products and decorative surfaces serving discerning customers in the architectural woodworking industry. We offer a comprehensive selection of hardwoods and softwoods, and a full line of panel products including MDF, particleboard, melamine, veneer and hardwood plywood.
We are proud to be one of Canada's Best Managed Companies, and owe that to our extraordinary people. We focus on unique supplier relationships and customer-focused technologies, and our state of the art warehouses provide an unparalleled level of service in the industry. Our people are committed to adding value to your business, Upper Canada Forest Products is "Delivering the Difference" to its customers and suppliers, every day.