Phil & Sebastian Coffee Roasters is a Calgary company with nine specialty cafés, a coffee roasterie, a donut production facility, and a wholesale coffee division serving offices, restaurants, bars, cafés, and other partners.

We’re a small local company, and we’re looking for someone highly capable, technical, and practical. This role is for a person who likes solving problems, fixing things properly, working with their hands, and helping people. We don’t just want our equipment simply functioning, we want it optimized to perform at its best.

We are hiring for an Equipment Service Technician.

This role includes:

• Servicing and maintaining our coffee and espresso equipment
• Troubleshooting and repairing other equipment issues in our cafés, bakery, and production spaces
• Managing our fleet of coffee equipment for wholesale customers, including service records and maintenance planning
• Installing coffee and other equipment for new and existing wholesale customers, and for our own cafés
• Responding to equipment emergencies
• Managing inventory of parts, tools, and other service supplies
• Creating and managing a preventative maintenance schedule for our in-café equipment
• Occasionally building temporary bar setups for major events

We’re looking for someone with strong hands-on technical ability and broad practical experience. Experience servicing coffee and espresso equipment would be a major plus, but it is not required.

You should have experience in many of the following areas:

• refrigeration
• plumbing
• electrical and electronics
• water filtration
• motors and mechanical systems
• woodworking or fabrication

You should also be:

• organized
• self-sufficient and self-starting
• ability to learn new systems quickly
• an excellent troubleshooter and problem solver
• able to handle many jobs at once without getting overwhelmed
• adaptable and easy to work with
• a strong communicator with a customer service mentality

Requirements:

• Valid driver’s license
• Your own reliable vehicle, for kilometre reimbursement
• Good physical fitness, as this role involves some heavy lifting

This is a full-time role and includes some weekend, evening, and on-call work. We offer full-time hours, $65K / year compensation, and a great work environment.

To apply, please send us your resume and a cover letter. We are looking for thoughtful applications. A generic cover letter will not be considered.

We look forward to hearing from you!