Reception Client Care Jobs in Calgary, AB
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Calgary, AB
Reception Client Care
Reception Client Care
Veterinary Reception, Client Care, Calgary North Animal Hospital (Contract)
Veterinary Reception, Client Care, Calgary North Animal Hospital (Contract)
Veterinary Reception, Client Care, Calgary Animal Referral & Emergency Centre (CARE)
Veterinary Reception, Client Care, Calgary Animal Referral & Emergency Centre (CARE)
Client Care Manager
Client Care Manager
Reception / Administrative Assistant - 12 month contract
Reception / Administrative Assistant - 12 month contract
Reception/Accounting Clerk (DM)
Reception/Accounting Clerk (DM)
Client Services Coordinator
Client Services Coordinator
Veterinary Office Assistant (VOA)
Veterinary Office Assistant (VOA)
Client Experience Lead
Client Experience Lead
Administrative Support III-Postpartum Comm. Services
Administrative Support III-Postpartum Comm. Services
Case Manager
Case Manager
Préposé à la réception
Préposé à la réception
Server
Server
Client Delivery Manager
Client Delivery Manager
Intensive Case Management Worker (FT) - St. Josephine
Intensive Case Management Worker (FT) - St. Josephine
Intensive Case Management Worker (CP) - St. Josephine
Intensive Case Management Worker (CP) - St. Josephine
Health Care Aide
Health Care Aide
Reception/Data Entry Clerk - Calmont Truck Centre
Reception/Data Entry Clerk - Calmont Truck Centre
Administrative Assistant - 26DC13
Administrative Assistant - 26DC13
Client Executive, Group Benefits
Client Executive, Group Benefits
Top Benefits
About the role
Location
Calgary, Alberta, Canada
Category
Hospital Support Roles
Job Id
R-236445
Job Type
Full time
Reception, Client Care
Location: Calgary Alberta (Downtown)
Employment Type: Full Time
17th Avenue Animal Hospitalis currently welcoming a full-time Reception, Client Careto join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
- Create a warm and welcoming environment for our patients and pet parents
- Ability to answer a multiline phone system and track and schedule appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset!
- No experience with animals, no problem, so long as you love pets!
What We Can Offer You
- RRSP Employer 5 % Match Program
- VCA Canada RRSP Student Loan - Ask us more
- A caring culture of Wellness and Appreciation
- Competitive wages and health/dental benefits!
- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- Extra perks like shopping discounts and cool wellness apps!
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
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About VCA Canada
VCA Canada Animal Hospitals is a family of over 140 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 associates provide our communities with general, emergency and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of Caring For Life’s Greatest Companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities. To learn more about us, please visit www.vcacanada.com.