Security Access Administrator Jobs in Calgary, AB
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Calgary, AB
Security Access Administrator
Security Access Administrator
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Meter Services Administrator
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Builder Administrator (Calgary South)
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Security Access Administrator
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Security Access Administrator, you will be responsible for all aspects of security access card administration for more than 15,000 City of Calgary employees. Primary duties include:
- Administer security card access requests including ticket assignment, response, approvals, programming of cards within Access Control software, manage logistics of mailing/pickup locations, and confirmation resolution response to end users.
- Update access permissions when employees change work locations or positions.
- De-activate access cards when staff leave the organization.
- Attend team meetings, respond to escalations and requests from leadership.
- Manage work orders related to daily tasks.
- Administer City Site Approvers and action communications of policy changes to all necessary users.
- Assist Security Systems Administrators on user requests for access related to Physical Security software systems.
- Respond to end user questions and concerns that may come up with the Security Access Card Administration policies.
Qualifications
- A High School Diploma or equivalent (e.g. GED) plus job related course work in Information Technology (IT) and at least 1 year of IT related experience.
- Previous experience providing a high level of customer service is preferred.
- An intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook) is required, along with the ability to enter data in an accurate and proficient manner.
- Experience with Access Control software, Ticketing software and/or Asset Management software will be considered assets.
- Experience with IT hardware such as desktops, laptops and peripherals will also be considered an asset.
- Strong communication skills, well developed analytical and problem solving skills, excellent organizational and time management skills, and the ability to multitask.
Pre-employment Requirements
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
Position and Pay Information
Business Unit: Corporate Security
Union: CUPE Local 38
Position Type: 1 Temporary (up to 9 months)
Compensation: Pay Grade 4 $29.76 - 39.76 per hour
Hours of work: Standard 35 hour work week.
Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
Location: 800 Macleod Trail SE
Audience: Internal/External
Apply By: April 22, 2026
Job ID: 314234
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About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.