Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

As a Shop Assistant at Trail Appliances, you will play a key role in supporting our installation teams and ensuring smooth shop operations. Reporting to the Installation Services Manager, you will help maintain a clean and organized shop floor, manage inventory, process returns, and coordinate with suppliers. Your contributions will support our commitment to providing exceptional customer service, expert advice, and competitive pricing.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

• Health & dental benefits
• Personal care days
• Statutory holidays off
• Employee & family assistance program
• Staff incentives and rewards
• Employee discounts

What you’ll be doing:

• Maintain a clean, organized, and efficient shop environment.
• Conduct inventory checks, track pricing, and order stock as needed.
• Process returns and coordinate with suppliers for replacements or refunds.
• Support installation teams by delivering parts, assisting with installs, and performing routine maintenance.
• Assist with fleet maintenance by coordinating vehicle service and repairs.

What you need to be successful:

• Previous experience in a shop or similar environment is preferred.
• Strong communication skills and ability to follow instructions accurately.
• Mechanical aptitude to assist with installations and perform routine maintenance.
• Ability to lift moderately heavy objects and work on your feet for extended periods. Valid Class 5 driver’s license (non-GDL) and flexibility to work Saturdays as needed.

Availability:

This is a full-time positi;on and will require you to be available:

Monday to Friday from 8:30am to 5:00pm

Compensation:

$18/hr to $20/hr

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.