OT Group is one of the largest independently owned office technology providers in Canada. We pride ourselves on delivering great customer service, reliable products, and strong value to our clients. With seven locations across Ontario and a team of about 60 employees, we’re committed to supporting the communities we serve.

We are currently looking for a Sales Operations Specialist to join our team in Belleville. This role is part of a planned retirement transition and plays an important role in supporting our sales team and ensuring deals are processed accurately and on time.

This is a full-time position based in Belleville, with the option to work on-site or in a hybrid arrangement, Monday to Friday, 8:00 AM to 5:00 PM.

Why join OT Group?

• Competitive compensation, benefits, and pension
• Opportunities for growth and development
• A supportive, team-focused environment
• Work-life balance
• Company social events

What you’ll do

You’ll help keep our sales process running smoothly by supporting everything from order entry to invoicing and coordination between teams.

Sales & Deal Support

• Review and process sales orders, ensuring all details are complete and accurate
• Maintain organized records for each deal, including agreements and supporting documents
• Assist with preparing quotes and confirming pricing and product details

Invoicing & Leasing Coordination

• Prepare invoices for both cash and lease deals
• Support lease applications and help track deal progress
• Keep internal teams updated on the status of orders and invoices

Vendor & Program Support

• Submit claims and required documents to vendors
• Assist with basic reporting and updates to pricing or program information

Customer Account & Equipment Support

• Set up and update customer accounts
• Coordinate equipment deliveries, transfers, and end-of-lease returns
• Help ensure all related documentation and billing are accurate

Communication & Team Coordination

• Act as a central point of contact between sales, finance, vendors, and service teams
• Respond to internal and external inquiries in a timely and professional manner
• Support day-to-day administrative needs of the sales team

What we’re looking for

• Post-secondary education in business, finance, or a related field is an asset
• 3+ years of experience in a similar administrative, sales support, or coordination role
• Strong attention to detail and ability to stay organized in a fast-paced environment
• Comfortable working with numbers, documents, and multiple systems
• Clear communication skills and a team-oriented mindset
• Proficiency with Microsoft Office (especially Excel); experience with CRM or ERP systems is an asset

If you’re a reliable, detail-oriented professional who enjoys supporting a team and keeping things organized, we’d love to hear from you.

We appreciate all applicants; however, only those selected for an interview will be contacted.

OT Group is committed to building an inclusive and accessible workplace. Accommodations are available upon request throughout the recruitment process.

Please note, AI tools may be used to support parts of the recruitment process (such as screening resumes and scheduling or organizing candidate information). Final decisions on all hiring steps are always made by our HR and management teams.