Job Description

What is the opportunity?

As a Bilingual Associate Credit Officer, you will be in a hybrid role within Risk Operations, which offers diverse exposure to Business Financial Services (BFS). You will ensure fulfillment and servicing of complex client transactions and investigations. You will analyze non-standard and specialized transactions and resolve client investigations and/or process gaps. You will leverage the RBC Leadership to adapt to change and grow in an agile team. You will act upon ‘continuous improvement’ activities and ensure a balance between the client experience and mitigation of operational and/or compliance risk, with full alignment to CB Operations business objectives and Our Collective Ambition vision.

What will you do?

• Compile documentation and information required by the Credit Advisory Group (CAG) to commence Commercial Credit Review (CCR)
• Collect information from various host systems and liaise with team members to obtain non-host system information (e.g. Financial Statements)
• Track receipt of required documents and information and build files for the CAG, ensuring efficiency with accuracy of information
• Ensure data integrity during file preparation and take action to correct errors in various systems (Synergy, Casper, etc.)
• Liberate time through front-end set-up administration, and communicating with Commercial Account Managers (CAM) regarding required client financials and documentation
• Organize and clean-up CASPER applications prior to sending for adjudication
• Leverage various forms of automation to assist in day to day tasks like: managing tracking sheets and ensuring timely electronic storage of documents
• Manage incoming documents and ensure appropriate dissemination of information

What do you need to succeed?

Must-have

• Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
• Proven efficient administrative and organizational skills
• Strong MS Excel, Word and Outlook skills
• Experience working in a fast paced, detail oriented operations environment
• Change management experience and ability to adapt quickly in an agile environment
• Proven ability to independently balance priorities and have effective time management skills

Nice-to-have

• Experience with Synergy, CMS, CASPER, Panther and Covarity Dashboard would be a desirable
• Knowledge of BFS products, processes and service

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Opportunity to develop new skills and knowledge within Risk Operations
• A comprehensive Total Rewards Program including unlimited Enhance Performance Management compensation
• Leaders who support your development
• Ability to make a difference and lasting impact
• Opportunity to take on progressively greater accountabilities

Job Skills

Communication, Customer Service, Data Entry, Data Gathering Analysis, Documentations, Retail Sales Support and Administration, Retail Systems, Taking Ownership, Teamwork

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-20

Application Deadline:

2026-05-04

Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.